Software Alternatives, Accelerators & Startups

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Zoho Desk

Industry's first context-aware Helpdesk Software.

Some of the top features or benefits of Zoho Desk are: Omnichannel, Zia - Artificial Intelligence, Embeddable Self-service, Multibrand Help Center, Knowledge Base, Agent Productivity, and Automations. You can visit the info page to learn more.

Pricing:
  • Freemium
  • Free Trial
  • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms:
  • Cloud
  • Web
  • iOS
  • Android
Zoho Desk

Zoho Desk Alternatives & Competitors

The best Zoho Desk alternatives based on verified products, community votes, reviews and other factors.
Filter: 12 Open-Source Alternatives.

  1. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    Visit website

    Visit website
  2. 358

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  3. 295

    Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    Visit website

    /zendesk-alternatives
  4. 338

    LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    Key LiveAgent features:

    Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

    freemium $15.0 / Monthly (Small)

    /liveagent-alternatives
  5. 240

    Help Scout is a simple, straightforward way to provide excellent support.

    Key HelpScout features:

    User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    /helpscout-alternatives
  6. 257

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    Key Salesforce Service Cloud features:

    Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights

    /salesforce-service-cloud-alternatives
  7. 170

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Key Intercom features:

    User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

    /intercom-alternatives
  8. 185

    The platform for exceptional customer service at scale.

    Key Front features:

    Unified Inbox Collaboration Integrations Automation

    /front-alternatives
  9. 217

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    Key Kayako features:

    Unified Customer Service Platform Intuitive User Interface Customization Options Customer Self-Service Portal

    /kayako-alternatives
  10. 140

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    Key GrooveHQ features:

    User-Friendly Interface Affordable Pricing Collaborative Features Customizability

    /groovehq-alternatives
  11. 137

    Gorgias is a helpdesk built to provide great support at scale.

    Key Gorgias features:

    Multi-channel Support Automation Capabilities E-commerce Integration Analytics and Reporting

    /gorgias-alternatives
  12. 174

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial.

    Key HappyFox features:

    User-Friendly Interface Customization Multi-Channel Support Automation Features

    /happyfox-alternatives
  13. 157

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Key UserEcho features:

    User-Friendly Interface Real-Time Feedback Comprehensive Analytics Customizability

    freemium $19.0 / Monthly

    /userecho-alternatives
  14. 134

    Helpdesk Software Your Team Can Rely On.

    Key Teamwork Desk features:

    Integration with Teamwork Projects Automations Customizable Workflows Comprehensive Reporting

    /teamwork-desk-alternatives
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If you think we've missed something, please suggest an alternative to Zoho Desk.

Zoho Desk discussion

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  1. User avatar
    ContentHurricane
    ยท 5 months ago
    ยท Reply

    Super simple, integrates with zoho's giant suite of products. pick and choose what stuff you need in their suite.

  2. AnyBill avatar
    AnyBill
    ยท about 1 year ago
    ยท Reply

    Industry's first context-aware Helpdesk Software.