✓ JitBit Helpdesk
JitBit is a web-based help desk and ticketing software solution
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk Alternatives
The best JitBit Helpdesk alternatives based on verified products, community votes, reviews and other factors.
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Zendesk is a beautiful, lightweight help-desk solution.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Smart Accounting for Growing Business
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Help Scout is a simple, straightforward way to provide excellent support
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osTicket is a widely-used open source support ticket system.
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
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Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
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LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
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Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
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AI driven customer support software with e-mail ticketing features agile teams and startups use to automate support process from a single hub.
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Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
JitBit Helpdesk Reviews
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Top-tier helpdesk for a moderate price
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
External sources with reviews and comparisons of JitBit Helpdesk
Categories: Customer Service, Customer Support, Help Desk, Help Desk And Ticketing, Live Chat, Online Ticketing, Ticketing System
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