Software Alternatives & Reviews

JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".

Enterprise-grade help desk at a moderate price.


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JitBit Helpdesk Alternatives

The best JitBit Helpdesk alternatives based on verified products, community votes, reviews and other factors.
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  1. 58

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  2. 52

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  3. 40

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. 29

    osTicket is a widely-used open source support ticket system.

  5. 24

    Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  6. 21

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  7. 25

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  8. 20

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  9. 21

    Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

  10. 25

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  11. 19

    UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

  12. AI driven customer support software with e-mail ticketing features agile teams and startups use to automate support process from a single hub.

    freemium $79.0 / Monthly (Team Plan, Unlimited agent seats)

  13. 12

    Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

JitBit Helpdesk Reviews

  1. User avatar
     
    Top-tier helpdesk for a moderate price

    Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.

    Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too

    Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced

    🏁 Competitors: Zendesk, HelpScout

External sources with reviews and comparisons of JitBit Helpdesk

The Best Help Desk Software in 2020
JitBit Helpdesk is a simple, but powerful help desk software. It has no size limit - it works well with all company sizes. It offers both hosted and on-premise options so that you can have your help desk software the way that works best for your company.
Read all JitBit Helpdesk reviews →

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Author of JitBit Helpdesk's details: | Publisher: SaaSHub
Categories: Customer Service, Customer Support, Help Desk, Help Desk And Ticketing, Live Chat, Online Ticketing, Ticketing System