Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
JitBit Helpdesk Alternatives
The best JitBit Helpdesk alternatives based on verified products, votes, reviews and other factors.
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Zendesk is a beautiful, lightweight help-desk solution.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Help Scout is a simple, straightforward way to provide excellent support
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
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Promoted
An advanced marketing and sales system that helps automate personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.
Visit Website freemium $49.0 / Monthly
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LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
freemium $15.0 / Monthly (Ticket)
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Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
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IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
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osTicket is a widely-used open source support ticket system.
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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Multi company and multi channel customer support ticketing help desk software by Vision Helpdesk.
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Industry's first context-aware Helpdesk Software
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
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Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
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TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.
JitBit Helpdesk Reviews
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Top-tier helpdesk for a moderate price
Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
A list of external sources with helpful reviews and comparisons of JitBit Helpdesk
Categories: Customer Service, Customer Support, Help Desk
