Software Alternatives & Reviews

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.


Pricing:
Platforms:
  • Browser
  • Android
  • iOS

LiveAgent Alternatives

The best LiveAgent alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 550

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  2. 485

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  3. 394

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  4. 272

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  5. 339

    Industry's first context-aware Helpdesk Software

    Visit Website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  6. 272

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. 241

    LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  8. 221

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  9. 304

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  10. 214

    multi-channel inbox service for collaborative teams

  11. 144

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  12. 142

    Gorgias is a helpdesk built to provide great support at scale.

  13. 121

    JivoChat is a live chat that enables you to talk to visitors on your website

Log in or Post with

LiveAgent Reviews

  1. User avatar
     
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

External sources with reviews and comparisons of LiveAgent

Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the...
8 Zendesk Alternatives to Rock Your Customer Service
LiveAgent is help desk, ticketing, and live chat software. The tool uses advanced automation rules to capture customer queries from emails, chats, social media mentions, calls, and other channels. It then converts that information into tickets that agents can address from their dashboards.
Read all LiveAgent reviews → Read all LiveAgent reviews →

Was this LiveAgent alternatives list helpful? Your feedback is important!

Yes No

29 out of 33 people consider this list as helpful.
This is equivalent to 4.4 / 5 rating.

Author of LiveAgent's details: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service, Live Chat, Help Desk And Ticketing, Call Center Software, Ticketing System, Customer Support Services, Email Management