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  1. Top Alternatives
  2. Verified Alternatives
  3. Popular Comparisons
  4. Reviews & Comments

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LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

We have listed more than 10 alternatives to LiveAgent. You can find them below. The top competitors are: Freshdesk, Zendesk, and Intercom. Apart from the top ones, people also compare LiveAgent with osTicket, Aeon Timeline, and FreeScout. The latest product that identified LiveAgent as a competitor is Zendesk. "The 19 Best Call Center Software (& Features You Need) in 2022" is the last article that we know that reviews or compares LiveAgent to other products.
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Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement

LiveAgent Alternatives

The best LiveAgent alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 582

    ✓ Freshdesk

    ↔ LiveAgent

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 487

    ✓ Zendesk

    ↔ LiveAgent

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  3. 426

    Intercom

    ↔ LiveAgent

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  4. 357

    ✓ Zoho Desk

    ↔ LiveAgent

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  5. 283

    HelpScout

    ↔ LiveAgent

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  6. 285

    Salesforce Service Cloud

    ↔ LiveAgent

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. 262

    LiveChat

    ↔ LiveAgent

    LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

  8. 236

    tawk.to

    ↔ LiveAgent

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  9. 321

    Kayako

    ↔ LiveAgent

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  10. 213

    Front App

    ↔ LiveAgent

    multi-channel inbox service for collaborative teams

  11. 144

    GrooveHQ

    ↔ LiveAgent

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  12. 138

    JivoChat

    ↔ LiveAgent

    JivoChat is a live chat that enables you to talk to visitors on your website

  13. 141

    Gorgias

    ↔ LiveAgent

    Gorgias is a helpdesk built to provide great support at scale.

  14. Featured

    ✓ Zendesk

    ↔ LiveAgent

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

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LiveAgent Reviews

  1. User avatar
     
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

External sources with reviews and comparisons of LiveAgent

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Read all LiveAgent reviews →

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Author of LiveAgent's details: | Publisher: SaaSHub
Categories: Help Desk, Help Desk And Ticketing, Live Chat, Ticketing System, Customer Service, Customer Support, Customer Communication, Customer Engagement, Call Center Software
Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured

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