Software Alternatives & Reviews


UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

  • Web
  • Mobile

UserEcho Alternatives

The best UserEcho alternatives based on verified products, community votes, reviews and other factors.

  1. 176

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  2. 170

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  3. 152

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. 155

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  5. 136

    multi-channel inbox service for collaborative teams

  6. 137

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. 129

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. 154

    Industry's first context-aware Helpdesk Software

    Visit Website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  9. 127

    Gorgias is a helpdesk built to provide great support at scale.

  10. 125

    Helpdesk Software Your Team Can Rely On

  11. 125

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  12. 129

    SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

  13. 119

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

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UserEcho Reviews

External sources with reviews and comparisons of UserEcho

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho...
Read all UserEcho reviews → Read all UserEcho reviews →

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Author of UserEcho's details: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service, Live Chat, Customer Feedback, User Feedback, Feedback, User Feedback Management, Knowledge Base