Software Alternatives & Reviews
Register   |   Login

ZenDesk

Zendesk is a beautiful, lightweight help-desk solution.

ZenDesk Alternatives

The best ZenDesk alternatives based on verified products, votes, reviews and other factors.
Latest update: | + Suggest alternative

  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  3. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  4. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  5. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  6. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  7. multi-channel inbox service for collaborative teams

  8. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  9. Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

  10. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  11. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

  12. Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

  13. Customer Service & Live Chat

ZenDesk Reviews

External sources with reviews and comparisons of ZenDesk

"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.
Best Customer Service Software
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
Running an Internal Helpdesk inside Slack
The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).
11 Best Help Desk Software to Totally Check out in 2020!
There are hardly a few who haven’t heard of the much sought-after Zendesk. The help desk software prevails to be one of the best even to this day, thanks to its powerful set of features and excellent services. Boost your customer service by managing and closing the maximum number of tickets through a multitude of channels...
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Zendesk is a powerful, cloud-based help desk software designed to help businesses deliver fast and effective customer support. Regarded by many as one of the leaders in the help desk software category, Zendesk provides scalable customer service and engagement tools tailored to cater to the needs of businesses, big and small....
Read all ZenDesk reviews →

Was this ZenDesk alternatives list helpful? Your feedback is important!

41 out of 52 people consider this article as helpful.
This is equivalent to 3.9 / 5 rating.

This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Support, Customer Support