Software Alternatives & Reviews


Zendesk is a beautiful, lightweight help-desk solution.

Zendesk Alternatives

The best Zendesk alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 751

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 482

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  3. Featured

    Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

    Try for free paid Free Trial $12.0 / Monthly (per agent)

  4. 491

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  5. 370

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  6. 313

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  7. 277 is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  8. 259

    multi-channel inbox service for collaborative teams

  9. 302

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  10. 235

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  11. 211

    LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

  12. 161

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  13. 155

    Gorgias is a helpdesk built to provide great support at scale.

  14. 192

    Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

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Zendesk Reviews

External sources with reviews and comparisons of Zendesk

Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Read all Zendesk reviews →

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Author: | Publisher: SaaSHub
Categories: CRM, Help Desk, Support, Customer Support, IT Helpdesk, Help Desk And Ticketing


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