Software Alternatives & Reviews

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Salesforce Service Cloud Alternatives

The best Salesforce Service Cloud alternatives based on verified products, community votes, reviews and other factors.
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  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  3. Zendesk is a beautiful, lightweight help-desk solution.

  4. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  5. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  6. multi-channel inbox service for collaborative teams

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  9. Gorgias is a helpdesk built to provide great support at scale.

  10. Helpdesk Software Your Team Can Rely On

  11. Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  12. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  13. SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Salesforce Service Cloud Reviews

External sources with reviews and comparisons of Salesforce Service Cloud

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited...
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like...
Read all Salesforce Service Cloud reviews →

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This list was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service