Software Alternatives & Reviews

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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Salesforce Service Cloud Alternatives

The best Salesforce Service Cloud alternatives based on verified products, community votes, reviews and other factors.

  1. 292

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 235

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  3. 279

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  4. 266

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  5. 224

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  6. 195

    multi-channel inbox service for collaborative teams

  7. 138

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. 126

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  9. 137

    Gorgias is a helpdesk built to provide great support at scale.

  10. 134

    Helpdesk Software Your Team Can Rely On

  11. 132

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  12. 154

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  13. 141

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

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Salesforce Service Cloud Reviews

External sources with reviews and comparisons of Salesforce Service Cloud

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited...
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like...
Read all Salesforce Service Cloud reviews →

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Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service