Software Alternatives & Reviews


A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

GrooveHQ Alternatives

The best GrooveHQ alternatives based on verified products, community votes, reviews and other factors.

  1. 165

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  2. 162

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  3. 166

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. 145

    multi-channel inbox service for collaborative teams

  5. 145

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  6. 138

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. 136

    Gorgias is a helpdesk built to provide great support at scale.

  8. 138

    Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  9. 130

    Helpdesk Software Your Team Can Rely On

  10. 129

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  11. 134

    SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

  12. 128

    Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  13. 126

    HelpSpot is a web-based help desk software solution for organizations dealing with the challenges of email and web customer service. HelpSpot offers both hosted and managed solutions.

GrooveHQ Reviews

External sources with reviews and comparisons of GrooveHQ

Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of...
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents...
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Read all GrooveHQ reviews →

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Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service