Software Alternatives & Reviews

HelpScout

Help Scout is a simple, straightforward way to provide excellent support

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HelpScout Alternatives

The best HelpScout alternatives based on verified products, community votes, reviews and other factors.
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  1. 372

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  2. 351

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  3. 273

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  4. 212

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  5. 192

    multi-channel inbox service for collaborative teams

  6. 222

    Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  7. 167

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. 124

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  9. 192

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  10. 141

    Gorgias is a helpdesk built to provide great support at scale.

  11. 172

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  12. 150

    Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  13. 135

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

HelpScout Reviews

External sources with reviews and comparisons of HelpScout

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a...
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Read all HelpScout reviews →

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Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service