Top 12 HelpScout Alternatives

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  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $19. 30-day Money-back.

  4. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  5. multi-channel inbox service for collaborative teams

  6. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. SaaS or On-Premise, from just $24 per month. Free trial.

  7. Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

  8. See why 3,000+ businesses have made the switch to the world’s simplest help desk. Only $15 per user. Sign up for free today.

  9. TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

  10. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  11. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system