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  1. Top Alternatives
  2. Verified Alternatives
  3. Popular Comparisons
  4. Reviews & Comments

HelpScout

Help Scout is a simple, straightforward way to provide excellent support

We have listed more than 10 alternatives to HelpScout. You can find them below. The top competitors are: Freshdesk, Zendesk, and LiveAgent. Apart from the top ones, people also compare HelpScout with FreeScout, Mastermind Manager, and Gorgias. The latest product that identified HelpScout as a competitor is BoldDesk. "The Best Help Desk Software in 2020" is the last article that we know that reviews or compares HelpScout to other products.
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HelpScout Alternatives

The best HelpScout alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 391

    ✓ Freshdesk

    ↔ HelpScout

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 370

    ✓ Zendesk

    ↔ HelpScout

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  3. Featured

    ✓ BoldDesk

    ↔ HelpScout

    Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

    Try for free paid Free Trial $12.0 / Monthly (per agent)

  4. 285

    ✓ LiveAgent

    ↔ HelpScout

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  5. 206

    Front App

    ↔ HelpScout

    multi-channel inbox service for collaborative teams

  6. 221

    Salesforce Service Cloud

    ↔ HelpScout

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. 239

    ✓ Zoho Desk

    ↔ HelpScout

    Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  8. 155

    Intercom

    ↔ HelpScout

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  9. 165

    GrooveHQ

    ↔ HelpScout

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  10. 145

    Gorgias

    ↔ HelpScout

    Gorgias is a helpdesk built to provide great support at scale.

  11. 199

    Kayako

    ↔ HelpScout

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  12. 185

    HappyFox

    ↔ HelpScout

    Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  13. 158

    UserEcho

    ↔ HelpScout

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

  14. 137

    Teamwork Desk

    ↔ HelpScout

    Helpdesk Software Your Team Can Rely On

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HelpScout Reviews

External sources with reviews and comparisons of HelpScout

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a...
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy...
Source: www.kayako.com
Read all HelpScout reviews →

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26 out of 29 people consider this list as helpful.
This is equivalent to 4.5 / 5 rating.

Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service
BoldDesk
Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured

Blogs

News from the blogs of product alternatives mentioned above
  • 13 Inspiring FAQ Page Examples
    28 Sep 2023 · HelpScout · Read here
  • Repeat Customer Rate: Your Guide to Track & Improve the Metric
    28 Sep 2023 · Gorgias · Read here
  • Encourage Knowledge Sharing in the Workplace
    28 Sep 2023 · KnowledgeBase · Read here
  • Saving Costs with a Generative AI Service Desk
    27 Sep 2023 · Rezolve.ai · Read here
  • Top 7 Help Desk Software for 2023: An Essential Buyer’s Guide
    27 Sep 2023 · HappyFox · Read here
  • Upcoming Scheduled System Outage
    20 Sep 2023 · Desk365 · Read here
  • The Pros and Cons of Choosing an Open Source Knowledge Base vs a SaaS Solution
    27 Jul 2023 · HelpCenter.io · Read here
  • 3 Tips to Improve Internal Customer Service Through Technology
    27 Sep 2022 · Kayako · Read here
  • Comparing the Best Ecommerce Platforms in 2022
    20 Jul 2022 · GrooveHQ · Read here
  • The Complete Guide To Ticket Deflection
    25 Apr 2022 · GoDesk · Read here
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