1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.

    paid Free Trial $15.0 / Monthly (Ticket)

  4. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  5. multi-channel inbox service for collaborative teams

  6. Industry's first context-aware Helpdesk Software

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  9. Gorgias is a helpdesk built to provide great support at scale.

  10. Helpdesk Software Your Team Can Rely On

  11. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  12. SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!


HelpScout Reviews

A list of external sources with helpful reviews and comparisons of HelpScout

Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, itโ€™s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy...
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Help Scout offers your customers a support experience that feels like personal email. No clunky ticket portal or username and password to remember. In addition, its robust reporting connects your support to your product roadmap. It also helps you easily measure your customersโ€™ satisfaction with easy-to-use Happiness Ratings.

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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service