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HelpScout

Help Scout is a simple, straightforward way to provide excellent support

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HelpScout Alternatives

The best HelpScout alternatives based on verified products, votes, reviews and other factors.
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  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  4.  
    Promoted

    UserGuiding - Better User Onboarding Without Coding

    Visit Website     paid Free Trial $199.0 / Monthly ("Guide", "Checklist", "Analytics", "Integrations", "User Id")

  5. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  6. multi-channel inbox service for collaborative teams

  7. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  8. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  9. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  10. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  11. Gorgias is a helpdesk built to provide great support at scale.

  12. Customer Service & Live Chat

  13. Helpdesk Software Your Team Can Rely On

HelpScout Reviews

A list of external sources with helpful reviews and comparisons of HelpScout

Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, itโ€™s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy...
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Help Scout offers your customers a support experience that feels like personal email. No clunky ticket portal or username and password to remember. In addition, its robust reporting connects your support to your product roadmap. It also helps you easily measure your customersโ€™ satisfaction with easy-to-use Happiness Ratings.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support,...
Source: zapier.com
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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service