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Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Intercom Alternatives

The best Intercom alternatives based on verified products, votes, reviews and other factors.
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  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. A messaging app that helps you grow your business.

  3. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  4.  
    Promoted

    UserGuiding - Better User Onboarding Without Coding

    Visit Website     paid Free Trial $99.0 / Monthly ("Unlimited Guides", "Detailed Analytics", "Customization")

  5. Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

  6. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  7. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  8. Zendesk is a beautiful, lightweight help-desk solution.

  9. Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

  10. Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

  11. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  12. Userlike is free live chat software for website and mobile support.

  13. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Intercom Reviews

A list of external sources with helpful reviews and comparisons of Intercom

Looking for a better alternative to LiveChat?
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
Source: helpcrunch.com
The 36 Best Marketing Automation Tools to Use in 2020
All in all, Intercom is one of the most popular and preferred messaging platforms by SaaS companies. The cons of Intercom is that it gets expensive once you start to have a little bit more active users, and also, lacks a visual workflow builder similar to tools like Encharge and Autopilot, which limits the possibilities of...
Source: encharge.io
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Intercom's support interface lets you jump between emails quickly, and reply in short, chat-style messages. On the right, you'll see the contact's full profile—including the last time they visited your site, the number of times they've used your app, and more. You can even integrate your support center into your mobile app...
Source: zapier.com
Read all Intercom reviews →

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This article was published on | Author: | Publisher: SaaSHub
Categories: CRM, Customer Iteraction, Customer Messaging