Software Alternatives & Reviews

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Intercom Alternatives

The best Intercom alternatives based on verified products, community votes, reviews and other factors.
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  1. 441

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 473

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  3. 400

    A messaging app that helps you grow your business.

  4. 404

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  5. 349

    LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

  6. 429

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  7. 346

    Multi-channel customer support software

    freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

  8. 205

    Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

    freemium $15.0 / Monthly (Growth)

  9. 243

    Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

  10. 170

    JivoChat is a live chat that enables you to talk to visitors on your website

  11. 227

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  12. 203

    A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

    paid Free Trial

  13. 245

    Userlike is free live chat software for website and mobile support.

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Intercom Reviews

  1. User avatar
     
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


External sources with reviews and comparisons of Intercom

alternatives to Tawk.to - Tiledesk Free Live Chat
After a long discussion, we decided to put the Intercom on this list. It’s an expensive tool but very powerful for customer engagement. Intercom offers chatbots, helpdesks, and a high level of customization. Intercom chatbots are using the power of artificial intelligence, and they can provide more accurate answers by passing...
The 10 Best Tawk.to Alternatives and Competitors [2022]
Intercom features the regular tools a CRM/helpdesk software should have. This includes chatbots and helpdesk to track all customer queries. But Intercom has an added focus on lead qualification and nurturing. Their service packages help you sort your leads into categories while handling regular customer queries.
15 Mailchimp Alternatives for SaaS Companies
Intercom's pricing is complex and impossible to quote here. The tool calculates the price based on the solution you need, the number of seats, and the number of unique people you have reached in the past month. For that reason, your monthly fee for using the platform can vary from month to month.
"Pay 880$ per month" - Intercom
I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with...
Read all Intercom reviews →

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Author: | Publisher: SaaSHub
Categories: CRM, Customer Iteraction, Customer Messaging, Customer Support, Live Chat