Top 12 Open-Source Alternatives to Zoho Desk

The top open-source alternatives to Zoho Desk are Drift, osTicket, and DiamanteDesk. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Drift Landing Page
1

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
DiamanteDesk Landing Page
3

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Birdeye Landing Page
4

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Reputation Management #Online Reviews #Customer Experience Management 6 social mentions
Zammad Landing Page
5

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
ChatWoot Landing Page
6

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
FreeScout Landing Page
7

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Mibew Landing Page
8

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
ResolveEasy by Cloobot Landing Page
9

ResolveEasy by Cloobot

Streamline your ticket management process with ResolveEasy. Manage, track, collaborate and resolve tickets with ease and efficiency. Get started today.
Pricing:
- Open Source
- Paid
- Free Trial
- $10.0 / Monthly (per user/billed annually)
#Customer Support #Help Desk And Ticketing #Help Desk
Twilio Landing Page
10

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Communication #Cloud Communications #Customer Engagement
Desk360 Landing Page
11

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Support #Customer Service #Customer Experience Management 3 user reviews
Antlere Landing Page
12

Antlere

Redefine Engagement, Revolutionize Insights
Pricing:
- Open Source
- Free
#Office & Productivity #Reputation Management #Customer Feedback