Top 12 Open-Source Alternatives to Zoho Desk

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Zoho Desk

Industry's first context-aware Helpdesk Software.

4.7

(6 reviews)

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Pricing:

Freemium
Free Trial
$12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Official Pricing

Platforms:

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Web
iOS
Android

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Product categories

CRM Customer Engagement Customer Experience Management Customer Interaction Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Marketing Platform Reputation Management Surveys

Summary

The top open-source alternatives to Zoho Desk are osTicket, DiamanteDesk, and Birdeye. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
DiamanteDesk Landing Page
2

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Customer Service #Help Desk #Help Desk And Ticketing
Birdeye Landing Page
3

Birdeye

#1 AI Platform for Hyperlocal Marketing®
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Surveys #Appointments and Scheduling #Live Chat 6 social mentions
Zammad Landing Page
4

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
Twilio Landing Page
5

Twilio

Brings voice and messaging to your web and mobile applications.
Pricing:
- Open Source
#Messaging #Communication #Communications SDK
Mibew Landing Page
6

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 1 social mentions
HelpJuice Landing Page
7

HelpJuice

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
Pricing:
- Open Source
#CRM #Customer Service #Help Desk 1 social mentions
Desk360 Landing Page
8

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Service #Customer Experience Management #Customer Support 3 user reviews
Antlere Landing Page
9

Antlere

Antlere, a leading customer experience management platform, offering wide range of products and services to enhance customer experience.
Pricing:
- Open Source
- Free
#Surveys #Customer Feedback #Help Desk And Ticketing
ChatWoot Landing Page
10

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Live Chat #Help Desk #Support 5 social mentions
Open Loyalty Landing Page
11

Open Loyalty

100% customizable loyalty platform with ready to-use-features gamification and loyalty features. Available in Open Source and Enterprise edition.
Pricing:
- Open Source
- Paid
- Free Trial
#CRM #Marketing Platform #Customer Experience Management
Documize Landing Page
12

Documize

Enterprise-grade wiki and knowledge management platform
Pricing:
- Open Source
- Free
- Free Trial
#Productivity #Knowledge Management #WiKis 2 social mentions

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Zoho Desk discussion

ContentHurricane
· 5 months ago
· Reply

Super simple, integrates with zoho's giant suite of products. pick and choose what stuff you need in their suite.
AnyBill
· about 1 year ago
· Reply

Industry's first context-aware Helpdesk Software.

✓ Zoho Desk