Top IT Helpdesk Products
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Zendesk is a beautiful, lightweight help-desk solution.
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Featured
Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
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Industry's first context-aware Helpdesk Software
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Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
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Freshservice: the one-stop cloud solution for all your IT management needs.
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Workativ Assistant is the leading provider of free conversational ai and workflow automation in a single platform to automate workplace support.
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AI powered customer care for SaaS
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Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.
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You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
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Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
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SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. Try it today!
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Your AI partner on Slack & MS Teams to optimize service desk operations and make employees more productive by auto-resolving IT & HR issues and automating workflows for repetitive tasks and processes.
Blogs
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Xence - Your Confluence chatbot guru on Jira SM support portal
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Top 7 Help Desk Software for 2023: An Essential Buyer’s Guide
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Streamline IT Operations With IT Management Software Service Desk
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Understanding the ITSM Importance of Experience Management
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Digital Workers to the rescue: Reasons why Digital Transformations fail and how AI-Powered Chatbots with Automated Workflows can help
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Most commonly used IVR phrases
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How to Identify and Overcome Customer Pain Points
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Minimize the business impact of critical incidents with Freshservice On-Call Management