Software Alternatives & Reviews

IT Helpdesk Software

The best IT Helpdesk Software based on votes, our collection of reviews, verified products and a total of 53 factors

Top IT Helpdesk Products

  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  3. Featured

    Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

    Try for free paid Free Trial $12.0 / Monthly (per agent)

  4. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  5. Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  6. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

    freemium $8.0 / Monthly (Per Staff Billed Annually)

  7. Freshservice: the one-stop cloud solution for all your IT management needs.

  8. Workativ Assistant is the leading provider of free conversational ai and workflow automation in a single platform to automate workplace support.

  9. AI powered customer care for SaaS

  10. Meet Elasticfox, a simple alternative to complex ticketing systems for businesses looking to streamline internal assistance.

    paid Free Trial $18.0 / Monthly

  11. You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.

    paid Free Trial $49.0 / Monthly (Agent)

  12. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  13. SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. Try it today!

    Try for free paid Free Trial

  14. Your AI partner on Slack & MS Teams to optimize service desk operations and make employees more productive by auto-resolving IT & HR issues and automating workflows for repetitive tasks and processes.

    paid Free Trial $2.26 / Monthly (per user (11-100 users, then discounted pricing))

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