1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $19. 30-day Money-back.

    paid Free Trial $15.0 / Monthly (Ticket)

  5. Industry's first context-aware Helpdesk Software

  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  8. multi-channel inbox service for collaborative teams

  9. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  10. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  11. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  12. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho