UseResponse Alternatives & Competitors

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Key UserVoice features:

User Feedback Gathering Customization Integration with Other Tools Analytics and Reporting

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free freemium

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Key Canny.io features:

User Feedback Management Roadmap Transparency Engagement Integrations

$50 / Monthly (100 tracked users)

A fast & beautiful way to collect user feedback.

Key Nolt.io features:

User-friendly Interface Customizable Integrations Voting System

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Key GetSatisfaction features:

User Engagement Crowdsourced Solutions Feedback Collection Brand Building

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15 / Monthly (Small)

osTicket is a widely-used open source support ticket system.

Key osTicket features:

Open Source Customizable Fields and Forms Email Integration Multi-Language Support

Open Source

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Key UserEcho features:

User-Friendly Interface Real-Time Feedback Comprehensive Analytics Customizability

freemium $19 / Monthly

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20 / Monthly (5 Mailboxes, 1 Docs site)

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Collect feedback on your website and find out more about your visitors. .

Key Survicate features:

User-Friendly Interface Integration Capabilities Variety of Question Types Real-Time Analytics

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

Key UserReport features:

User-friendly Interface Customizable Surveys Real-time Reporting Integration Capability