Software Alternatives & Startups

UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system.

UseResponse

UseResponse Alternatives & Competitors

  1. 187

    UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

    Key UserVoice features:

    User Feedback Gathering Customization Integration with Other Tools Analytics and Reporting

    /uservoice-alternatives
  2. 137

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  3. EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes.

    Key EcholoN features:

    CMDB Offline App Workflow Engine

    Try for free paid Free Trial €5,000 / One-off (5 User) Sponsored

    Try for free
  4. 137

    Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    /zendesk-alternatives
  5. 76

    Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

    Key Canny.io features:

    User Feedback Management Roadmap Transparency Engagement Integrations

    $50 / Monthly (100 tracked users)

    /canny-io-alternatives
  6. 87

    A fast & beautiful way to collect user feedback.

    Key Nolt.io features:

    User-friendly Interface Customizable Integrations Voting System

    /nolt-io-alternatives
  7. 43

    User feedback in 1 simple overview 🔥.

    Key Upvoty features:

    User-Friendly Interface Centralized Feedback Customizable Feedback Boards Roadmap Integration

    paid Free Trial $15 / Monthly (Unlimited projects available)

    /upvoty-alternatives
  8. 73

    LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    Key LiveAgent features:

    Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

    freemium $15 / Monthly (Small)

    /liveagent-alternatives
  9. 81

    Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

    Key GetSatisfaction features:

    User Engagement Crowdsourced Solutions Feedback Collection Brand Building

    /getsatisfaction-alternatives
  10. 54

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Key Intercom features:

    User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

    /intercom-alternatives
  11. 81

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Key UserEcho features:

    User-Friendly Interface Real-Time Feedback Comprehensive Analytics Customizability

    freemium $19 / Monthly

    /userecho-alternatives
  12. 64

    Help Scout is a simple, straightforward way to provide excellent support.

    Key HelpScout features:

    User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

    paid Free Trial $20 / Monthly (5 Mailboxes, 1 Docs site)

    /helpscout-alternatives
  13. 62

    osTicket is a widely-used open source support ticket system.

    Key osTicket features:

    Open Source Customizable Fields and Forms Email Integration Multi-Language Support

    Open Source

    /osticket-alternatives
  14. 63

    Fider is an open source, cross platform and free to use customer feedback platform for companies...

    Key Fider features:

    User feedback management Open-source Cost-effective Integration capabilities

    /fider-alternatives
If you think we've missed something, please suggest an alternative to UseResponse.

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