Software Alternatives & Reviews


Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UseResponse Alternatives

The best UseResponse alternatives based on verified products, community votes, reviews and other factors.
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  1. 192

    UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

  2. 157

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  3. Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

    Try for free paid Free Trial $12.0 / Monthly (per agent)

  4. 150

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  5. 75

    Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

    $50.0 / Monthly (100 tracked users)

  6. 91

    A fast & beautiful way to collect user feedback

  7. 125

    Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

  8. 69

    Collect feedback on your website and find out more about your visitors.

  9. 68

    osTicket is a widely-used open source support ticket system.

  10. 89

    Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

  11. 35

    User feedback in 1 simple overview 🔥

    paid Free Trial $15.0 / Monthly (Unlimited boards and users are possible in our Unlimited plan!)

  12. 65

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

  13. 60

    Fider is an open source, cross platform and free to use customer feedback platform for companies...

  14. 33

    Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

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UseResponse Reviews

External sources with reviews and comparisons of UseResponse

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Read all UseResponse reviews →

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Author: | Publisher: SaaSHub
Categories: Customer Feedback, Help Desk, Customer Support