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UseResponse VS GetSatisfaction

Compare UseResponse VS GetSatisfaction and see what are their differences


Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
UseResponse Landing Page
UseResponse Landing Page
GetSatisfaction Landing Page
GetSatisfaction Landing Page

UseResponse details

Categories
Help Desk Customer Support Customer Service
Website useresponse.com  
Pricing URL Official UseResponse Pricing  
Details $-
Platforms
-
Release Date-

GetSatisfaction details

Categories
Help Desk Customer Support Customer Feedback
Website getsatisfaction.com  
Pricing URL Official GetSatisfaction Pricing  
Details $-
Platforms
-
Release Date-

UseResponse Pricing
UseResponse Pricing Screenshot

GetSatisfaction Pricing
GetSatisfaction Pricing Screenshot

UseResponse videos

Customer Feedback & Support Software UseResponse

GetSatisfaction videos

Getsatisfaction - Pivotal Tracker

Category Popularity beta

0-100% (relative to UseResponse and GetSatisfaction)
67
67%
33%
33
70
70%
30%
30
68
68%
32%
32
0
0%
100%
100

What are some alternatives?

When comparing UseResponse and GetSatisfaction, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

UserReport - Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

UserEcho - Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

User comments

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