1. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Zendesk is a beautiful, lightweight help-desk solution.

  4. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  5. Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

  6. Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

  7. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  8. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

  9. Collect feedback on your website and find out more about your visitors.

  10. Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

  11. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  12. osTicket is a widely-used open source support ticket system.


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This article was published on | Author: | Publisher: SaaSHub
Categories: Feedback, Customer Feedback, User Feedback