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UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

UserVoice Alternatives

The best UserVoice alternatives based on verified products, votes, reviews and other factors.
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  1. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Zendesk is a beautiful, lightweight help-desk solution.

  4. Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

  5. Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

  6. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  7. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  8. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

  9. osTicket is a widely-used open source support ticket system.

  10. Collect feedback on your website and find out more about your visitors.

  11. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  12. Beautiful and powerful product management.

  13. Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

UserVoice Reviews

External sources with reviews and comparisons of UserVoice

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines...
Read all UserVoice reviews →

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This article was published on | Author: | Publisher: SaaSHub
Categories: Feedback, Customer Feedback, User Feedback