1. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  2. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

  3. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  5. Zendesk is a beautiful, lightweight help-desk solution.

  6. Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

  7. Private, secure online communities that stimulate conversation and ignite engagement.

  8. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  9. Collect feedback on your website and find out more about your visitors.

  10. osTicket is a widely-used open source support ticket system.

  11. Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

  12. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.


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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Feedback, Customer Support