GetSatisfaction Alternatives & Competitors

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system.

Key UseResponse features:

Comprehensive Customer Support Solutions Customization User-Friendly Interface Integrations

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Key UserVoice features:

User Feedback Gathering Customization Integration with Other Tools Analytics and Reporting

Modern PSA and RMM Software for MSP's and IT Teams.

Key SuperOps features:

User-Friendly Interface Comprehensive ITSM Tools Automation Capabilities Integration Options

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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Key UserEcho features:

User-Friendly Interface Real-Time Feedback Comprehensive Analytics Customizability

freemium $19.0 / Monthly

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

Key UserReport features:

User-friendly Interface Customizable Surveys Real-time Reporting Integration Capability

Collect feedback on your website and find out more about your visitors. .

Key Survicate features:

User-Friendly Interface Integration Capabilities Variety of Question Types Real-Time Analytics

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Key Canny.io features:

User Feedback Management Roadmap Transparency Engagement Integrations

$50.0 / Monthly (100 tracked users)

Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Key SurveyLab features:

Ease of Use Customizable Templates Multichannel Distribution Analytics and Reporting

paid Free Trial $29.0 / Monthly

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Key Wootric features:

Easy Integration Real-Time Feedback NPS, CSAT, CES Tracking Advanced Analytics

osTicket is a widely-used open source support ticket system.

Key osTicket features:

Open Source Customizable Fields and Forms Email Integration Multi-Language Support

Open Source

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

The fastest and easiest way to gather actionable feedback from your customers.

Key Delighted features:

Prebuilt Reports and Trend Reports AI Suggested Filters Customize Branding Send Survey from Your Domain

freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)