Software Alternatives & Reviews

30+ Customer Feedback Tools comparison

UserVoice ClearFlask Canny Convas.io Fider Nolt Feature Upvote Noora hellonext.co Suggested
  1. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
    For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.

    #Feedback #Customer Feedback #User Feedback 8 social mentions

  2. Open-source Product Feedback Tool with a Public Roadmap and Announcements.
    Pricing:
    if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable deployment with DynamoDB, ElasticSearch, S3, Load balancing and CloudFront

    #User Feedback Management #Customer Feedback #User Feedback 2 social mentions

  3. 3
    Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
    Pricing:
    The coverage rate metric measures the percentage of users that have provided you with feedback. UserVoice reports that at least 15% coverage rate is considered satisfactory with typical rate ranging up to 50%. While Canny customers see a typical rate of 5%.

    #Customer Feedback #User Feedback #Feedback 41 social mentions

  4. Convas is a feedback page for your company. Gather all your feedback in one place, understand your customers and build the right products.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Flat rate. Includes all features and unlimited users.)

    #Customer Feedback #Product Roadmap #User Feedback 1 social mentions

  5. 5
    Fider is an open source, cross platform and free to use customer feedback platform for companies...
    if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable deployment with DynamoDB, ElasticSearch, S3, Load balancing and CloudFront

    #Customer Feedback #User Feedback #Feedback 2 social mentions

  6. 6
    A fast & beautiful way to collect user feedback
    Some tools are perfected and focused on a specific use-case (ie Canny, Nolt, FeatureUpvote) while others are feature-rich for general purpose (ie ClearFlask, UserVoice). If you cannot find the right tool, customize one to fit your needs.

    #Customer Feedback #User Feedback #Feedback 7 social mentions

  7. Feature Upvote helps you consolidate and vote on product feedback so you can surface the best ideas.
    Pricing:

    #Customer Feedback #Feedback #User Feedback 4 social mentions

  8. 8
    Building the features your users want is not an easy task. With Noora, you can validate your feature ideas and product roadmap before you start development.
    Pricing:

    #Customer Feedback #User Feedback #Feedback

  9. User feedback, feature voting, & roadmap for product management.
    Pricing:

    #Customer Feedback #User Feedback #Feedback 5 social mentions

  10. Suggested is a feature request tracking tool, designed to make it easy for your customers to submit new ideas. It simplifies the process of managing all feedback in one place.

    #Customer Feedback #User Feedback #Feedback

  11. Customer feedback & product management software for SaaS teams.

    #Project Management #Task Management #Product Roadmap 2 social mentions

  12. 12
    User feedback in 1 simple overview 🔥
    Pricing:
    • Paid
    • Free Trial
    • $15.0 / Monthly (Unlimited boards and users are possible in our Unlimited plan!)

    #Customer Feedback #Customer Communication #Feedback 1 social mentions

  13. 13
    Conflux is a user feedback management platform.

    #Customer Feedback #User Feedback #Surveys

  14. 14

    Aha

    Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

    #Roadmaps #Product Roadmap #Project Management 3 social mentions

  15. 15
    ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.
    Pricing:

    #Project Management #Customer Feedback #Task Management 1 social mentions

  16. Beautiful and powerful product management.

    #Project Management #Task Management #Customer Feedback 4 social mentions

  17. 17
    SIE

    Salesforce IdeaExchange

    This product hasn't been added to SaaSHub yet

  18. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
    Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.

    #Customer Feedback #Help Desk #Customer Support

  19. 19
    Pendo helps product teams understand and guide users to create product experiences that customers love.

    #Analytics #Web Analytics #User Analytics 1 social mentions

  20. Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

    #User Feedback #Customer Feedback #Surveys

  21. Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.
    Pricing:

    #Visual Feeback #Visual Bug Reports #Customer Feedback 3 social mentions

  22. 22
    Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $12.5 / Monthly (Per user - Business Class)

    #Project Management #Task Management #Productivity 231 social mentions

  23. Synchronizing, online-based word processor, part of Google Drive.

    #Project Management #Spreadsheets #No Code

  24. Microsoft Office Excel is a commercial spreadsheet application.

    #Spreadsheets #Project Management #No Code 2 user reviews

  25. Prioritise feature requests for your product through user generated content.

    #Customer Feedback #User Feedback #Feedback

  26. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

    #Customer Feedback #Surveys #User Feedback

  27. NOTE: Shipright.co has been discontinued.
    Track product feedback in one organized place

    #Customer Feedback #User Feedback #Feedback 1 social mentions

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