Top 12 Open-Source Alternatives to UseResponse

UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system subtitle

Product categories

Bug Reporting Business Productivity CRM Customer Engagement Customer Feedback Customer Service Customer Support Feedback Help Desk Live Chat Support User Feedback

Summary

The top open-source alternatives to UseResponse are osTicket, ChatWoot, and ClearFlask. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
ChatWoot Landing Page
2

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
ClearFlask Landing Page
3

ClearFlask

Open-source Product Feedback Tool with a Public Roadmap and Announcements.
Pricing:
- Open Source
- Freemium
- Free Trial
- $10.0 / Monthly
#User Feedback Management #Customer Feedback #User Feedback 2 social mentions
Zammad Landing Page
4

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Drift Landing Page
5

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
PHPBack Landing Page
6

PHPBack

Open source customer feedback software
Pricing:
- Open Source
#Help Desk #Customer Support #Forums And Forum Software
Usersnap Landing Page
7

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Pricing:
- Open Source
- Paid
- Free Trial
- $69.0 / Monthly (10 team members, 5 feedback projects)
#Visual Bug Reports #Bug Reporting #User Feedback 4 social mentions
All Our Ideas Landing Page
8

All Our Ideas

All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Feedback 1 social mentions
FreeScout Landing Page
9

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
OpenSupports Landing Page
10

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Mibew Landing Page
11

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
Chaskiq Landing Page
12

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 3 social mentions