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  2. Verified Alternatives
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osTicket

osTicket is a widely-used open source support ticket system.

We have listed more than 10 alternatives to osTicket. You can find them below. The top competitors are: Freshdesk, Intercom, and Zendesk. Apart from the top ones, people also compare osTicket with Zammad, FreeScout, and OpenSupports. The latest product that identified osTicket as a competitor is JitBit Helpdesk. "The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support" is the last article that we know that reviews or compares osTicket to other products.
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osTicket Alternatives

The best osTicket alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 228

    ✓ Freshdesk

    ↔ osTicket

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  2. 142

    Intercom

    ↔ osTicket

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  3. Featured

    ✓ Atera

    ↔ osTicket

    Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

    Try for free paid Free Trial $99.0 / Monthly

  4. 211

    ✓ Zendesk

    ↔ osTicket

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  5. 149

    ✓ LiveAgent

    ↔ osTicket

    LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  6. 124

    tawk.to

    ↔ osTicket

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  7. 113

    JivoChat

    ↔ osTicket

    JivoChat is a live chat that enables you to talk to visitors on your website

  8. 112
    TU

    TextUs

    ↔ osTicket

    TextUs is the leading businesses texting platform for professionals.

  9. 112

    Live Guide

    ↔ osTicket

    Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

  10. 119

    LiveChat

    ↔ osTicket

    LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $20.0 / Monthly (1 agent)

  11. 112

    Freshworks Live Chat

    ↔ osTicket

    Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

    freemium $15.0 / Monthly (Growth)

  12. 112

    Chat.io

    ↔ osTicket

    Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.

  13. 141

    Kayako

    ↔ osTicket

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  14. 110

    Chatango

    ↔ osTicket

    Add free live chat to any web page. Chatango is a live group on your site

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osTicket Reviews

External sources with reviews and comparisons of osTicket

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak...
Source: zapier.com
Read all osTicket reviews →

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Author: | Publisher: SaaSHub
Categories: Customer Support, Help Desk, Live Chat
Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured

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