Software Alternatives & Reviews

osTicket

osTicket is a widely-used open source support ticket system.

osTicket Alternatives

The best osTicket alternatives based on verified products, community votes, reviews and other factors.
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  1. 215

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  2. 139

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  3. 142

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  4. 119

    tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  5. 186

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  6. 104

    JivoChat is a live chat that enables you to talk to visitors on your website

  7. 104

    TextUs is the leading businesses texting platform for professionals.

  8. 112

    LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  9. 104

    Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

  10. 103

    Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

    freemium $15.0 / Monthly (Growth)

  11. 104

    Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere.

  12. 131

    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  13. 102

    Add free live chat to any web page. Chatango is a live group on your site

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osTicket Reviews

External sources with reviews and comparisons of osTicket

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak...
Read all osTicket reviews → Read all osTicket reviews →

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Author: | Publisher: SaaSHub
Categories: Customer Support, Help Desk, Live Chat