Top 9 Help Desk Products in Customer Service

The best Help Desk Products within the Customer Service category - based on our collection of reviews & verified products.

Product categories

CRM Customer Engagement Customer Interaction Customer Messaging Customer Service Customer Support Help Desk Help Desk And Ticketing Knowledge Base Live Chat Support Ticketing System

Summary

The top products on this list are Zendesk, Freshdesk, and LiveAgent. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Tools for managing customer support, inquiries, and interactions. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Zendesk Landing Page

1

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

#CRM #Help Desk #Support 7 social mentions
Freshdesk Landing Page

2

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions
LiveAgent Landing Page
3

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Pricing:
- Freemium
- Free Trial
- $15.0 / Monthly (Small)
#Live Chat #Customer Service #Contact Management 2 user reviews
Intercom Landing Page

4

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

#CRM #Live Chat #Customer Messaging 7 social mentions
HelpScout Landing Page
5

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions
Zoho Desk Landing Page
6

Zoho Desk

Industry's first context-aware Helpdesk Software
Pricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions
Front Landing Page

7

Front

The platform for exceptional customer service at scale.

#Customer Service #Help Desk #Help Desk And Ticketing 18 social mentions
Salesforce Service Cloud Landing Page

8

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

#Customer Service #Help Desk #Help Desk And Ticketing
tawk.to Landing Page

9

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

#Live Chat #Customer Service #Help Desk 47 social mentions

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Related categories

💬 Customer Support 💬 Help Desk And Ticketing 💬 Live Chat 🤝 CRM 📂 Ticketing System

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