Software Alternatives & Reviews

Top 9 Help Desk Products in Customer Service

The best Help Desk Products within the Customer Service category - based on our collection of reviews & verified products.

Zendesk Freshdesk Intercom LiveAgent HelpScout Zoho Desk Salesforce Service Cloud Front tawk.to

Summary

The top products on this list are Zendesk, Freshdesk, and Intercom. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Tools for managing customer support, inquiries, and interactions. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  3. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

  4. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  5. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  6. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  7. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

  8. 8
    multi-channel inbox service for collaborative teams

    #Help Desk #Customer Support #Customer Service 18 social mentions

  9. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

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