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Top 9 CRM Products in Customer Service

The best CRM Products within the Customer Service category - based on our collection of reviews & verified products.

Intercom Zendesk Drift LiveChat Freshdesk Dialogflow Crisp Chat Salesforce Essentials IBM Watson Assistant

Summary

The top products on this list are Intercom, Zendesk, and Drift. All products here are categorized as: Customer Relationship Management. Tools for managing customer support, inquiries, and interactions. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Live Chat #Customer Messaging 7 social mentions

  2. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  3. 3
    A messaging app that helps you grow your business.

    #CRM #Customer Service #Help Desk 1 social mentions

  4. LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (1 agent)

    #CRM #Live Chat #Customer Service 2 social mentions

  5. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  6. Conversational UX Platform. (ex API.ai)

    #CRM #Support #Chatbots 3 social mentions

  7. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #CRM #Live Chat #Customer Service 12 social mentions

  8. Salesforce Essentials is a company that focuses on customer relationship management and eliminates the use of spreadsheets for data analysis.

    #CRM #Project Management #Sales Workflow

  9. Watson Assistant is an AI assistant for business.

    #CRM #Live Chat #Chatbots

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