Software Alternatives & Reviews

Top 9 Ticketing System Products in Customer Service

The best Ticketing System Products within the Customer Service category - based on our collection of reviews & verified products.

Freshdesk LiveAgent GrooveHQ JitBit Helpdesk Helprace Ticksy HESK HelpDesk UVdesk

Summary

The top products on this list are Freshdesk, LiveAgent, and GrooveHQ. All products here are categorized as: Ticketing System. Tools for managing customer support, inquiries, and interactions. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  2. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  3. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  4. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  5. Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

    #Help Desk #Customer Support #Customer Service

  6. 6
    Simple, beautiful customer support.

    #Customer Support #Help Desk #Customer Service

  7. 7
    Hesk is a PHP-based help desk software that runs with a MySQL database.

    #Help Desk #Customer Support #Ticketing System 1 social mentions

  8. HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Help Desk #Help Desk And Ticketing #Ticketing System 3 social mentions

  9. 9
    UVdesk is available as SaaS-based and Open Source helpdesk solution to streamline the overall support process for better customer service.

    #Customer Support #Help Desk #CRM

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