Table of contents
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
A startup from the United States.
A startup from the United States.
Free Plan
tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
Customizable Widget
The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
Multilingual Support
tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
Integration with Other Tools
The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
Mobile App
tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
Reports and Analytics
The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.
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Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.
We have collected here some useful links to help you find out if tawk.to is good.
Check the traffic stats of tawk.to on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of tawk.to on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of tawk.to's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of tawk.to on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about tawk.to on Reddit. This can help you find out how popualr the product is and what people think about it.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 3 years ago
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
The website must also include a chat feature to give the user extra customizations/instructions about the order. (I am thinking of using tawk.to for this feature). Source: over 3 years ago
An external service like tawk.to is completely free (other than paid add-ons that you can choose to use) and (last time I checked) is one of the most used live chat services around. Just create an account & include a snippet of code in your footer and you're done. Source: over 3 years ago
I believe that this is a scam. Quick google search reveals that tawk.to is apparently a live chat software. That in itself is fine, if true. Source: over 3 years ago
Tawk.to seems to be a legitimate platform, but allows scammers to roam free. Source: over 3 years ago
With tawk.to, I can get the chat bot to fire off by simply pasting the following .JS into the body:. Source: over 3 years ago
I think HubSpot and Tawk are really good value-for-money options. Source: almost 4 years ago
SHEC isn't associated with the student wellness centre at all, but they offer really awesome peer support services through tawk.to since the pandemic and I think they're going to be operating in person again this year. Source: almost 4 years ago
I don't know if you able to embedd own code at WiX but Hubspot could be a free solution for you. tawk.to might be also a good solution. Otherwise you have to rent an own Root Server and build your own Live Chat System. Source: almost 4 years ago
Hey u/BinanceCSHelp just a heads up: right after posting in this sub I received a chat DM on reddit which is very likely malicious. They posted a tawk.to chat link claiming to solve your issue quickly... Below is the transcript. Source: almost 4 years ago
i'm probably asking a lot, but I'm just saying webfiction is heavily community and user experience based since most web fiction isn't exactly physical book publishing standard [i said most, don't come at me]. Our history with web fiction has already set the standards and preferences [a lot of people even demand to be able to message authors privately but they don't understand the server and the maintenance costs... Source: almost 4 years ago
Discord isn't using tawk.to, they have to comply with local employment laws. Source: about 4 years ago
Nicehash doesnt need tawk.to domain to handle customer, they have their own. Source: about 4 years ago
This looks extremely suspicious, using tawk.to chat plugin helps me identify users browsing website in real time. I noticed extremely unusual behavior on display ads visitors, they either bounce off in a matter of 6-7 seconds, or stay on the same page for 5+ minutes which is extremely uncharacteristic for our webiste, since the pages wa advertise are landing pages for multiple products and usual browsing time is... Source: about 4 years ago
Also on tawk.to dashboard when I change for example the colour of the app it changes instantly so it doesn't build and deploy files every time. Source: about 4 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 4 years ago
For some reason, I need to create a Tawk.to clone. So, basically what tawk.to does is that if you register on their site, they provide you a script tag which you can add in your index.html file. And that will add a chat module on their site. Source: about 4 years ago
Tawk.to positions itself as an invaluable tool in the realm of customer support, particularly notable for its appeal to startups and small businesses. This live chat software offers an array of features including real-time communication, customizable chat widgets, visitor monitoring, multi-agent capabilities, automated messaging, and ticketing systemsโall for free. The public perception of Tawk.to, based on both articles and community discussions, reflects a mix of commendation and criticism that paints a comprehensive picture of its standing in the competitive landscape of live chat solutions.
Tawk.to's primary strength lies in its cost-effectiveness. As a completely free solution, with monetization strategies such as optional branding removal and paid chat agent services, it appeals to budget-conscious entities. Users appreciate the ease of integration, with a simple snippet of code embedding the chat feature into websites. Its freemium model allows businesses, particularly startups, to upscale their customer engagement without financial strain. The software's ability to handle multiple agents, combined with real-time visitor analytics, enhances customer interaction, enabling businesses to offer prompt support.
Additionally, many users find Tawk.to convenient for its rapid setup and detailed dashboard allowing for instant adaptations, such as widget color changes.
Despite its benefits, Tawk.to faces challenges, notably in usability and security. Some users express frustration over difficulties in customizing access settings for different agents, indicating a potential gap in flexibility for segmented chat management. Concerns about potential security risks are highlighted by reports of scams utilizing Tawk.toโs infrastructure, underlining the necessity for improved security measures.
Moreover, while Tawk.to's free service is appealing, there are mentions of users seeking alternatives with additional functionalitiesโpointing to perceived limitations in feature depth compared to competitors like Intercom or Crisp, which offer advanced customer relationship management tools alongside chat functionalities.
Tawk.to operates in a competitive environment alongside other established platforms like Intercom, LiveChat, and Zendesk. These competitors variously offer features not natively present in Tawk.to, such as integrated CRM systems or advanced automation capabilities. Articles comparing Tawk.to with alternatives often suggest it as a starting point, while recommending other solutions for more robust feature sets.
There are discussions within community forums where users debate over alternatives to Tawk.to, oftentimes looking for similar free solutions that could potentially address its perceived shortcomings. Freshdesk, LiveAgent, and Crisp are frequently mentioned as strong alternatives, equipped with additional features at varying price points.
The public sentiment around Tawk.to reflects a general appreciation for its value proposition as a cost-free, efficient live chat tool suitable for small businesses and startups. However, the remarks across forums and reviews highlight areas for potential enhancement, especially in security and advanced feature integration. While it serves as an accessible entry into online customer engagement, businesses with more complex needs might seek more sophisticated tools, considering Tawk.to's position as part of a broader, competitive ecosystem of customer service software.
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Is tawk.to good? This is an informative page that will help you find out. Moreover, you can review and discuss tawk.to here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
