Request Tracker
open-source enterprise grade issue and ticket tracking system.
Request Tracker Alternatives & Competitors
The best Request Tracker alternatives based on verified products, community votes, reviews and other factors.
Some of the top features or benefits of Request Tracker are: Open Source, Extensive Features, Scalability, Customizable, and Strong Community Support. You can visit the info page to learn more.
We have listed more than 10 alternatives to Request Tracker. You can find them below. The top competitors are: osTicket, Freshdesk, and JitBit Helpdesk. Apart from the top ones, people also compare Request Tracker with Zammad, Mint Service Desk, and OTRS Business Solution. The latest product that identified Request Tracker as a competitor is JitBit Helpdesk.
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/osticket-alternatives
osTicket is a widely-used open source support ticket system.
Key osTicket features:
Open Source Customizable Fields and Forms Email Integration Multi-Language Support
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/freshdesk-alternatives
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.
Key Freshdesk features:
User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable
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Visit websiteModern PSA and RMM Software for MSP's and IT Teams.
Key SuperOps features:
User-Friendly Interface Comprehensive ITSM Tools Automation Capabilities Integration Options
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/jitbit-helpdesk-alternatives
JitBit is a web-based help desk and ticketing software solution.
Key JitBit Helpdesk features:
User-Friendly Interface Quick Setup and Deployment Automation Features Multi-language Support
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/zammad-alternatives
The Zammad - Help Desk and Ticket System - Community Page.
Key Zammad features:
Open Source User-Friendly Interface Multi-Channel Support Customizable
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/zendesk-alternatives
Zendesk is a beautiful, lightweight help-desk solution.
Key Zendesk features:
User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics
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/useresponse-alternatives
Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system.
Key UseResponse features:
Comprehensive Customer Support Solutions Customization User-Friendly Interface Integrations
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/desk-com-alternatives
Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
Key Desk.com features:
User-Friendly Interface Integration with Salesforce Multi-Channel Support Automation and Macros
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/intercom-alternatives
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Key Intercom features:
User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities
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/spiceworks-alternatives
Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free.
Key Spiceworks features:
Free of Cost Comprehensive Features Community Support Ease of Use
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/kayako-alternatives
Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
Key Kayako features:
Unified Customer Service Platform Intuitive User Interface Customization Options Customer Self-Service Portal
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/uservoice-alternatives
UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Key UserVoice features:
User Feedback Gathering Customization Integration with Other Tools Analytics and Reporting
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/helpcrunch-alternatives
HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
Key HelpCrunch features:
Unified Communication Platform Customization Automation and Bots User-Friendly Interface
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/helpscout-alternatives
Help Scout is a simple, straightforward way to provide excellent support.
Key HelpScout features:
User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support
