1. osTicket is a widely-used open source support ticket system.

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. JitBit is a web-based help desk and ticketing software solution

    freemium $29.0 / Monthly (Basic plan)

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  5. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  6. The Zammad - Help Desk and Ticket System - Community Page

  7. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  8. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  9. Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

  10. The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

    paid Free Trial $7.0 / Monthly (Above 10 Users)

  11. Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

  12. Simple open source ticket system with user system and modern design.


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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service