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Request Tracker

open-source enterprise grade issue and ticket tracking system

Request Tracker Alternatives

The best Request Tracker alternatives based on verified products, votes, reviews and other factors.
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  1. osTicket is a widely-used open source support ticket system.

  2. JitBit is a web-based help desk and ticketing software solution

    freemium $29.0 / Monthly (Basic plan)

  3. Zendesk is a beautiful, lightweight help-desk solution.

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  5. The Zammad - Help Desk and Ticket System - Community Page

  6. The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

    paid Free Trial $7.0 / Monthly (Above 10 Users)

  7. Simple open source ticket system with user system and modern design.

  8. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  9. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  10. Flexible project management web application

    open-source

  11. Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

  12. Bugzilla is a "Defect Tracking System" or "Bug-Tracking System".

  13. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service