Request Tracker Alternatives

osTicket is a widely-used open source support ticket system.

The Zammad - Help Desk and Ticket System - Community Page

Modern help desk software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.

Try for free paid Free Trial $12.0 / Monthly (per agent)

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Visit website

Zendesk is a beautiful, lightweight help-desk solution.

Visit website

JitBit is a web-based help desk and ticketing software solution

freemium $29.0 / Monthly (Basic plan)

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

paid Free Trial $7.0 / Monthly (Above 10 Users)

Simple open source ticket system with user system and modern design.

Flexible project management web application

open-source

Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!