1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

  5. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  6. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  7. Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $19. 30-day Money-back.

    paid Free Trial $15.0 / Monthly (Ticket)

  8. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

  9. TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

  10. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

  11. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  12. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial


Desk.com Reviews

A list of external sources with helpful reviews and comparisons of Desk.com

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software

Was this article helpful?
Your feedback is important!

2 out of 3 people consider this article as helpful.
This is equivalent to 3.3 / 5 rating.


This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Customer Service