OTRS Business Solution Alternatives

Zendesk is a beautiful, lightweight help-desk solution.

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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

osTicket is a widely-used open source support ticket system.

The Zammad - Help Desk and Ticket System - Community Page

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

Try for free freemium €5000.0 / One-off (5 User)

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Simple open source ticket system with user system and modern design.

open-source enterprise grade issue and ticket tracking system

IT Service Management Suite

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.