OTRS Business Solution Alternatives

Simple open source ticket system with user system and modern design.

osTicket is a widely-used open source support ticket system.

Zendesk is a beautiful, lightweight help-desk solution.

The Zammad - Help Desk and Ticket System - Community Page

open-source enterprise grade issue and ticket tracking system

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JitBit is a web-based help desk and ticketing software solution

freemium $29.0 / Monthly (Basic plan)

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Convert any screenshot into a bug report.