Software Alternatives & Startups

Request Tracker

open-source enterprise grade issue and ticket tracking system.

Top 10 Open-Source Alternatives to Request Tracker

Request Tracker
osTicket Zammad DevRev Znuny FreeScout OpenSupports Mibew ChatWoot Gemini by Countersoft

Summary

The top open-source alternatives to Request Tracker are osTicket, Zammad, and DevRev. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 38 social mentions

  2. 2
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 19 social mentions

  3. 3
    DevRev is the world's first Dev CRM that brings developers and customers together through the product.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #CRM #Customer Support #AI 2 social mentions

  4. 4
    Znuny delivers open-source service management solutions, offering customization, consulting, hosting, and support to optimize workflows and enhance efficiency.
    Pricing:
    • Open Source

    #Customer Service #Help Desk #Help Desk And Ticketing

  5. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 14 social mentions

  6. Simple open source ticket system with user system and modern design.
    Pricing:
    • Open Source

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. 7
    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #CRM #Live Chat #Customer Service 1 social mentions

  8. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19 / Monthly (per agent)

    #Live Chat #Help Desk #Support 5 social mentions

  9. Gemini is a web-based project management platform that supports for issue tracking, bug tracking, test management, help desk.
    Pricing:
    • Open Source

    #Help Desk #Project Management #Cryptocurrencies

  10. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
    Pricing:
    • Open Source

    #Customer Service #Help Desk #Help Desk And Ticketing

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