Zammad Alternatives & Competitors

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

osTicket is a widely-used open source support ticket system.

Key osTicket features:

Open Source Customizable Fields and Forms Email Integration Multi-Language Support

Open Source

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging Email notifications Email Templates

freemium $15.0 / Monthly (Small)

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

Key Kayako features:

Unified Customer Service Platform Intuitive User Interface Customization Options Customer Self-Service Portal

JivoChat is a live chat that enables you to talk to visitors on your website.

Key JivoChat features:

Multi-Platform Integration Real-Time Visitor Monitoring Customizable Chat Widgets Mobile App

TextUs is the leading businesses texting platform for professionals.

Key TextUs features:

Ease of Use Real-time Communication Integrations Automation Features

Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.

Key Live Guide features:

Real-time Communication Customizable Interface Multi-language Support Integration Capabilities

Chat.io is a live chat app that makes it easy for businesses to talk to their website visitors and convert them into customers, from anywhere. .

Key Chat.io features:

Integration with LiveChat Customizable Chatbots Multi-Channel Support AI-Powered

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

Reimagine how you connect with prospects and customers.

Key Freshdesk Omni features:

User-Friendly Interface Omnichannel Support Customization and Scalability AI-Powered Tools