Top 11 Open-Source Alternatives to Zammad

Product categories

CRM Chat Support Chatbot Platforms & Tools Chatbots Cloud Business Telephony Customer Engagement Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Support

Summary

The top open-source alternatives to Zammad are osTicket, FreeScout, and Mibew. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
FreeScout Landing Page
2

FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service 12 social mentions
Mibew Landing Page
3

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
OpenSupports Landing Page
4

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
smooch Landing Page
5

smooch

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
Pricing:
- Open Source
#Customer Support #Live Chat #Help Desk
Helpy.io Landing Page
6

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
ChatWoot Landing Page
7

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Live Helper Chat Landing Page
8

Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and desktop clients.
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service
Drift Landing Page
9

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Zadarma Landing Page
10

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#VoIP #PBX #Cloud Business Telephony 4 social mentions
Happi.team Landing Page
11

H

Happi.team

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service