Software Alternatives & Reviews

Zammad VS JivoChat

Compare Zammad VS JivoChat and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

JivoChat logo JivoChat

JivoChat is a live chat that enables you to talk to visitors on your website
  • Zammad Landing page
    Landing page //
    2023-07-27
  • JivoChat Landing page
    Landing page //
    2023-06-28

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

JivoChat videos

JivoChat Review - Unlimited Live Chat On WordPress & Omnichannel Customer Service

More videos:

  • Review - Mike's JivoChat Live Chat Review - SmartSites Partners

Category Popularity

0-100% (relative to Zammad and JivoChat)
Customer Support
29 29%
71% 71
Help Desk
45 45%
55% 55
Live Chat
7 7%
93% 93
Customer Service
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and JivoChat

Zammad Reviews

We have no reviews of Zammad yet.
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JivoChat Reviews

What are alternatives to LiveChat?
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Source: www.quora.com

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
View more

JivoChat mentions (0)

We have not tracked any mentions of JivoChat yet. Tracking of JivoChat recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and JivoChat, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.