Desk365 Alternatives & Competitors

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Visit website

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free freemium

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch.

Key Gruvi.ai features:

Unified Omnichannel Inbox Chloe AI Agent 5-minute Setup Human Empathy Engine

Try for free freemium

NITRO IT & HR Help Desk ticketing system delivers a powerful IT & HR support system using Microsoft Office 365, Teams, SharePoint, & Outlook.

Key NITRO Help Desk features:

SSO Auto-Routing Auto-Categorization Auto-Prioritization

paid Free Trial

SparrowDesk: AI-first customer service platform. Auto-resolve 60% of customer requests with AI Agents and deliver true omnichannel support.

Key SparrowDesk features:

Affordable Pricing Simple and Clean Interface Shared Inbox Functionality Lightweight Solution

AI-Powered Ticketing System.

Key Helpdesk 365 by Apps365 features:

Microsoft 365 Integration No Per-User Licensing Teams-Based Ticket Management Customizable and Configurable

paid Free Trial $19.99 / Monthly

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free freemium

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

The easiest help desk system for a team like yours. .

Key HelpDesk features:

Integrations Collaboration Tool Ticket management Automation

paid Free Trial $4.0 / Monthly (per agent)

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial.

Key HappyFox features:

User-Friendly Interface Customization Multi-Channel Support Automation Features