Pricing page: https://osticket.com/editions/
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
OsTicket will do this. It's not the prettiest, but it works fairly well. Source: about 1 year ago
OSTicket: Free self-hosted, paid options available. It gets tons of love around the interwebs and for good reason. Link. Source: about 1 year ago
OSTicket (https://osticket.com/) is nice, I set it up for our student help desk a few years back and they are still using it with no complaints. It's also free. Source: about 1 year ago
OSTicket does - not sure if the plug-in is default or you have to add it in - lot more complex than Hesk to use though (both agent and user view). Source: about 1 year ago
Look at osTicket. It can use ldap and oidc for authentication and is very customizable. Source: about 1 year ago
We self-host a ticketing system using OSTicket and it's free to do that! Source: about 1 year ago
Https://osticket.com/ works great. Simple and effective. Either onpremise or cloud based. Open source. Free when self hosted. Website for customers to track and add their own tickets. (No teams integration). Source: over 1 year ago
You can check https://osticket.com/ - free. Source: over 1 year ago
Used osTicket before, had plenty of features, bit of work to set it up and then worked great. Source: over 1 year ago
We pay for supportsystem.com but you can run the open source version from osticket.com if you want. I'm generally all for self hosting and open source but at the end of the day it's fairly cheap to just pay for the cloud hosted system and was one less headache for down the line. Source: over 1 year ago
Any self-hosted ticket system sound good. Email can be a source for ticket creation however tickets are processed via a web interface. https://osticket.com is one such software. - Source: Hacker News / over 1 year ago
Maybe check that ; https://osticket.com/. Source: over 1 year ago
We used an open source ticketing system to track the gaps in the delivery : https://osticket.com/. Source: almost 2 years ago
I like OSTicket. It's great and simple...meant to be helpdesk software but it has basic ticket and knowledgebase features, web login, and runs off MySQL. Will even use LDAP auth if you have it. Source: almost 2 years ago
Really. There website doesn't say anything about stopping development.. https://osticket.com/ Weird... Source: almost 2 years ago
Osticket - https://osticket.com/ Runs on php. Simple to install. Source: almost 2 years ago
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