A startup from India.
Live Chat & In-App-Messaging
Live Chat Support
Facebook handles monitoring
Canned Response
Team Collaboration
@Mentions
Tags
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ChatWoot is generally considered a good platform for businesses looking for a flexible and scalable solution for customer support and engagement. Its open-source nature gives it a unique edge against competitors, as users have the ability to modify and enhance the platform to better suit their requirements.
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Check the traffic stats of ChatWoot on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of ChatWoot on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of ChatWoot's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of ChatWoot on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about ChatWoot on Reddit. This can help you find out how popualr the product is and what people think about it.
You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 3 years ago
I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for โฌ29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: almost 4 years ago
Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwootโs live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / about 4 years ago
To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 4 years ago
We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / about 5 years ago
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Is ChatWoot good? This is an informative page that will help you find out. Moreover, you can review and discuss ChatWoot here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
Seems like a great Slack alternative if one wants to be in full control.