Software Alternatives, Accelerators & Startups

Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

Some of the top features or benefits of Desk360 are: A complete support with 360-degree customer view, Ticket system, Team Collaboration, Reports on Agent Performance and Ticket Volume, and Mobile SDK in 40 Languages. You can visit the info page to learn more.

Desk360

Desk360 Alternatives & Competitors

The best Desk360 alternatives based on verified products, community votes, reviews and other factors.
Filter: 7 Open-Source Alternatives. Latest update:

  1. 15

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Key Intercom features:

    User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

    /intercom-alternatives
  2. 11

    A messaging app that helps you grow your business.

    Key Drift features:

    Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

    /drift-alternatives
  3. Remote support software that just works. Securely access attended or unattended computers from anywhere.

    Key SetMe features:

    Multi-session handling Unattended access Admin privileges Restart and auto-reconnect

    Try for free paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)

    Try for free
  4. Zendesk is a beautiful, lightweight help-desk solution.

    Key Zendesk features:

    User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

    /zendesk-alternatives
  5. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

    Key Freshdesk features:

    User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

    /freshdesk-alternatives
  6. The platform for exceptional customer service at scale.

    Key Front features:

    Unified Inbox Collaboration Integrations Automation

    /front-alternatives
  7. Delight your customers, from wherever you are.

    Key Freshworks features:

    User-Friendly Interface Integration Capabilities Comprehensive Features Scalability

    /freshworks-alternatives
  8. LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers! .

    Key Labidesk features:

    Unified Platform Automation Features Scalability User-Friendly Interface

    paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)

    /labidesk-alternatives
  9. Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!).

    Key Feedback Lane features:

    User-friendly Interface Real-time Analytics Customizable Surveys Integration Capabilities

    /feedback-lane-alternatives
  10. Chat with website visitors via popular messaging apps.

    Key Whatshelp Widget features:

    Multi-Channel Support Easy Integration Customization Increased Engagement

    /whatshelp-widget-alternatives
  11. Help Scout is a simple, straightforward way to provide excellent support.

    Key HelpScout features:

    User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    /helpscout-alternatives
  12. Industry's first context-aware Helpdesk Software.

    Key Zoho Desk features:

    Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    /zoho-desk-alternatives
  13. Everything you need for seamless customer conversations.

    Key Zendesk for Startups features:

    Scalability Comprehensive Features Integration Capabilities User-Friendly Interface

    /zendesk-for-startups-alternatives
  14. A better alternative to Drift chatbots. Finally! 🤖.

    Key Airchat features:

    Seamless Connectivity User-Friendly Interface High Privacy Standards Multi-Functional Integration

    /airchat-alternatives
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