Desk360 Alternatives & Competitors

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

VocaIQ deploys AI voice agents that answer every call, book appointments, and qualify leads 24/7. From $297/month. Live demo at vocaiq.ai/demo.

Key VocaIQ features:

24/7 AI call answering Appointment booking Lead qualification Call transcripts and summaries

Try for free paid Free Trial $297 / Monthly (AI Receptionist, 300 min/mo)

A messaging app that helps you grow your business.

Key Drift features:

Real-time Customer Engagement AI-Powered Chatbots Advanced Analytics Integration Capabilities

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

The platform for exceptional customer service at scale.

Key Front features:

Unified Inbox Collaboration Integrations Automation

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20 / Monthly (5 Mailboxes, 1 Docs site)

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers! .

Key Labidesk features:

Unified Platform Automation Features Scalability User-Friendly Interface

paid Free Trial $79 / Monthly (3 agents, 1 mailboxes, 1 website)

Everything you need for seamless customer conversations.

Key Zendesk for Startups features:

Scalability Comprehensive Features Integration Capabilities User-Friendly Interface

Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!).

Key Feedback Lane features:

User-friendly Interface Real-time Analytics Customizable Surveys Integration Capabilities

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Key Buffer features:

Ease of Use Multi-Platform Support Post Scheduling Analytics and Reporting

Open Source

Multi-channel customer support software.

Key Crisp Chat features:

User-Friendly Interface Multi-Channel Support Real-Time Notifications Customizable Chatbox

freemium $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

Multi-Award Winning AI Voice Agent Orchestration Platform - Humans and AI Speak as One.

Key Cloudonix features:

Scalability Flexibility Real-time Communication Security

freemium $49 / Monthly (Agency Starter package * 10,000 Sessions * 5 Active Call)

AI-Powered Support-as-a-Service Company Focused on the Tech Industry.

Key SupportYourApp features:

Multilingual Support Scalability Tech Expertise Data Security