Desk360 Reviews and details

Screenshots and images

Features & Specs

1. A complete support with 360-degree customer view

2. Ticket system

3. Team Collaboration

4. Reports on Agent Performance and Ticket Volume

5. Mobile SDK in 40 Languages

Badges

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Videos

Reviews

1. 

   Guest

   · Product Manager at Snaplate · over 4 years ago
    

   Highly Recommended!

   I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.

   👍 Pros:    Easy to use|Easy integration|Cost effective

   👎 Cons:    Instagram

2. 

   Eray Özay

   · Product Manager at RaTelekom · over 4 years ago
    

   Totally satisfied!

   Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.

   👍 Pros:    Easy to use|Easy integration|Cost effective|Free trial

3. 

   Guest

   · Marketing at The Selfie · over 4 years ago
    

   Nice Platform!

   I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.

   🏁 Competitors: Zendesk, HelpDesk, Freshdesk, Helpshift

   👍 Pros:    Saves a ton of time|User-friendly|Easy integration|Affordable price

   👎 Cons:    Instagram

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