Top 12 Open-Source Alternatives to Intercom

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Official Pricing

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Product categories

Appointments and Scheduling CRM Chatbot Platforms & Tools Chatbots Customer Engagement Customer Interaction Customer Service Customer Support Help Desk Live Chat Online Reviews Reputation Management

Summary

The top open-source alternatives to Intercom are Landbot, ChatWoot, and osTicket. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Landbot Landing Page
1

Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
Pricing:
- Open Source
- Freemium
- Free Trial
- €30.0 / Monthly
#CRM #Live Chat #Chatbots
ChatWoot Landing Page
2

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Live Chat #Help Desk #Support 5 social mentions
osTicket Landing Page
3

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
Mibew Landing Page
4

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 1 social mentions
Birdeye Landing Page
5

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Surveys #Appointments and Scheduling #Live Chat 6 social mentions
Podium Landing Page
6

Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Pricing:
- Open Source
#Customer Feedback #Online Reviews #Reputation Management
HelpJuice Landing Page
7

HelpJuice

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
Pricing:
- Open Source
#CRM #Customer Service #Help Desk 1 social mentions
Zammad Landing Page
8

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 18 social mentions
Chaskiq Landing Page
9

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 3 social mentions
Botpress Landing Page
10

Botpress

Open-source platform for developers to build high-quality digital assistants
Pricing:
- Open Source
- Paid
- Free Trial
#Customer Service #Chatbots #Customer Messaging 5 social mentions
Tiledesk Landing Page
11

Tiledesk

Maximize support capacity, save on costs, and elevate customer conversations across platforms with AI Agents – no technical skills required! Open Source Alternative to Intercom, Tidio, Landbot, and Voiceflow.
Pricing:
- Open Source
- Freemium
- Free Trial
- €15.0 / Monthly ("Basic", "1 seat", "5 Chatbots", " 2,000,000 AI Tokens")
#Live Chat #Customer Service #Help Desk 2 social mentions
Zadarma Landing Page
12

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#CRM #Live Chat #Help Desk 4 social mentions

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If you think we've missed something, please suggest an alternative to Intercom.

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Intercom discussion

Stan Bright
· almost 2 years ago
· Reply

I still remember when I was using Intercom before it was super popular. It was like ... OK, that's cool. It was simply the most elegant solution to communicate with your customers in such direct way.