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Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Top 12 Open-Source Alternatives to Intercom

Drift ChatWoot Landbot Mibew osTicket Birdeye Zoho CRM Podium Chaskiq Dashly.io

Product categories

Appointments and Scheduling CRM Chatbots Customer Engagement Customer Iteraction Customer Messaging Customer Service Customer Support Help Desk Live Chat Online Reviews Reputation Management

Summary

The top open-source alternatives to Intercom are Drift, ChatWoot, and Landbot. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Drift Landing Page
    Drift Landing Page
    1

    Drift

    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  2. ChatWoot Landing Page
    ChatWoot Landing Page
    2

    ChatWoot

    Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  3. Landbot Landing Page
    Landbot Landing Page
    3

    Landbot

    An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €30.0 / Monthly

    #Chatbots #CRM #Customer Iteraction

  4. Mibew Landing Page
    Mibew Landing Page
    4

    Mibew

    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service 1 social mentions

  5. osTicket Landing Page
    osTicket Landing Page
    5

    osTicket

    osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  6. Birdeye Landing Page
    Birdeye Landing Page
    6

    Birdeye

    #1 most trusted reputation and customer experience platform for local business
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $299.0 / Monthly

    #Reputation Management #Online Reviews #Customer Experience Management 6 social mentions

  7. Zoho CRM Landing Page
    Zoho CRM Landing Page
    7

    Zoho CRM

    Omnichannel CRM for Businesses of all sizes
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $14.0 / Annually ($14 USD/monthly on Annual Subscription.)

    #CRM #Productivity #CMS 1 social mentions

  8. Podium Landing Page
    Podium Landing Page
    8

    Podium

    Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
    Pricing:
    • Open Source

    #Customer Iteraction #Customer Feedback #Online Reviews

  9. Chaskiq Landing Page
    Chaskiq Landing Page
    9

    Chaskiq

    Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 3 social mentions

  10. Dashly.io Landing Page
    Dashly.io Landing Page
    10

    Dashly.io

    Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #Customer Support #Marketing Automation #Live Chat

  11. Botpress Landing Page
    Botpress Landing Page
    11

    Botpress

    Open-source platform for developers to build high-quality digital assistants
    Pricing:
    • Open Source
    • Paid
    • Free Trial

    #Chatbot Platforms & Tools #Chatbots #Natural Launguage Understanding 4 social mentions

  12. Bitrix24 Landing Page
    Bitrix24 Landing Page
    12

    Bitrix24

    Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $69.0 / Monthly (6 users / 50 GB / CRM+)

    #Project Management #Task Management #Communication

Suggest an alternative
If you think we've missed something, please suggest an alternative to Intercom.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

Intercom discussion

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  1. Stan Bright avatar
    Stan Bright
    · 12 months ago
    · Reply

    I still remember when I was using Intercom before it was super popular. It was like ... OK, that's cool. It was simply the most elegant solution to communicate with your customers in such direct way.

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