Software Alternatives & Startups

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Top 12 Open-Source Alternatives to Intercom

Intercom
ChatWoot Landbot Mibew osTicket Birdeye Botpress Twilio Zammad Tiledesk Zadarma

Summary

The top open-source alternatives to Intercom are ChatWoot, Landbot, and Mibew. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19 / Monthly (per agent)

    #Live Chat #Help Desk #Support 5 social mentions

  2. An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €30 / Monthly

    #CRM #Live Chat #Chatbots 1 social mentions

  3. 3
    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #CRM #Live Chat #Customer Service 1 social mentions

  4. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 38 social mentions

  5. AI Agents for Multi-Location Brands
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $299 / Monthly

    #Surveys #Appointments and Scheduling #Live Chat 6 social mentions

  6. Open-source platform for developers to build high-quality digital assistants
    Pricing:
    • Open Source
    • Paid
    • Free Trial

    #Customer Service #Chatbots #Customer Messaging 5 social mentions

  7. 7
    Brings voice and messaging to your web and mobile applications.
    Pricing:
    • Open Source

    #Messaging #Communication #Communications SDK

  8. 8
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 19 social mentions

  9. AI Agent builder platform for multichannel automation. Build agents with drag and drop, human-in-the-loop handover, MCP and APIs for real actions. Open source, SaaS or on-prem, with local LLM and Qdrant support.
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • €41 / Monthly ("Starter", "1 User", "5 AI Agents", " 2,000,000 AI Tokens")

    #Live Chat #Customer Service #Help Desk 2 social mentions

  10. 10
    A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #CRM #Live Chat #Help Desk 4 social mentions

  11. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Knowledge Management #Help Desk 1 social mentions

  12. Customer support automation platform with live chat and chatbots
    Pricing:
    • Open Source
    • Paid
    • Free Trial
    • $40 / Monthly (2 teammates)

    #CRM #Live Chat #Chatbots 1 social mentions

Suggest an alternative
If you think we've missed something, please suggest an alternative to Intercom.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

Intercom discussion

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  1. User avatar
    Placeman
    · about 2 months ago
    · Reply

    A reliable customer messaging platform with strong live chat, automation, and AI features. Great for SaaS teams focused on customer engagement and support.

  2. passary avatar
    passary
    · 9 months ago
    · Reply

    Intercom is a powerful customer messaging and support platform that combines live chat, chatbots, and customer communication tools in one system. It helps businesses engage users, automate support, and build stronger customer relationships at scale.

  3. Raffa333 avatar
    Raffa333
    · 9 months ago
    · Reply

    Standard industry practices for customer support and chatbots.

  4. User avatar
    Mathewsachs
    · about 1 year ago
    · Reply

    Intercom makes it easy to chat with customers and answer questions quickly. It’s simple to use and really helps keep everything organized.

  5. Stan Bright avatar
    Stan Bright
    · over 3 years ago
    · Reply

    I still remember when I was using Intercom before it was super popular. It was like ... OK, that's cool. It was simply the most elegant solution to communicate with your customers in such direct way.