Open Source
FreeScout is open source, which allows users to inspect the code, contribute to its development, and customize it according to their needs.
Cost-Effective
Since FreeScout is a free software solution, it can significantly reduce the costs associated with customer support management, especially for startups and small businesses.
Self-Hosted
Users can host FreeScout on their own servers, giving them complete control over their data and privacy, which is ideal for organizations with strict data governance policies.
Modular and Extensible
FreeScout offers a variety of modules and integrations, allowing businesses to extend its functionality based on their specific requirements.
Easy to Use
The platform has a straightforward and user-friendly interface, making it easy for support teams to adopt and utilize effectively.
We have collected here some useful links to help you find out if FreeScout is good.
Check the traffic stats of FreeScout on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of FreeScout on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of FreeScout's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of FreeScout on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about FreeScout on Reddit. This can help you find out how popualr the product is and what people think about it.
Surprised no one has mentioned FreeScout. It's a solid open-source helpdesk: https://freescout.net/. They have cheap, one-time purchase plugins. Happy to pay a bit to keep the project sustainable. I'd love to see an open-source Trello alternative that as well. There are a few out there, but nothing that seems actively maintained. - Source: Hacker News / 7 months ago
I think FreeScout is going to be something to consider. Source: over 2 years ago
FreeScout is an open-source, self-hosted version of HelpScout that offers complete privacy and control through a PHP/MySQL application that's easy to deploy. This powerful-yet-lightweight help desk and shared inbox can serve as a nice free alternative to Zendesk/HelpScout for providing efficient customer support. Troubleshootmertr recommends it "for ticketing.". Source: over 2 years ago
I know this gets some hate for not being "pure" open source, but I'm a massive fan of FreeScout (https://freescout.net/). The core is open source, with add-ons you can purchase (one-time purchase per domain). Source: over 2 years ago
For a good open source/self hosted software project, please see https://freescout.net/. Source: over 2 years ago
I have some traction using https://freescout.net/ after Missive was getting too expensive, and it works very well.... Source: over 2 years ago
Https://freescout.net/ we made the move to this about two years ago from freshdesk. It has a few things missing but overall we're happy. Source: about 3 years ago
Might want to checkout freescout. Https://freescout.net/. Source: about 3 years ago
I would check out what u/great_raisin suggests. But another possibility is helpdesk or shared mailbox software. Something like https://freescout.net/ (open source). Source: over 3 years ago
This may be more what you are looking for: https://freescout.net/. Source: over 3 years ago
I haven't tested it myself but this looks very promising as a service desk tool: https://freescout.net/. Source: almost 4 years ago
Maybe https://freescout.net/ could be used for this? I’m following it since about a year and it’s improved permanently. Source: over 4 years ago
Check out FreeScout if you haven't already. Source: over 4 years ago
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Is FreeScout good? This is an informative page that will help you find out. Moreover, you can review and discuss FreeScout here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
