Zendesk VS Stackby
Compare Zendesk VS Stackby and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
Zoho Desk
LiveChat
Stackby
Airtable
monday.com
Paperflite
ClearVoice
Styla.com
Crescendo
SnapApp
Stackby is a collaborative database platform that empowers anyone to create their own workflows and automate it via third party services. It brings together the familiarity of spreadsheets, functionality of databases and best business APIs (YouTube, MailChimp, Clearbit, etc.) on a single new customizable canvas. No coding and training needed.
Choose from 50+ pre-defined templates across various domains like Sales, Product, Marketing, Growth Hacking, Video production, Creatives, Project Management here - www.stackby.com/templates or build your own from scratch. The possibilities are endless.
Zendesk StackbyZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, Stackby should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: about 4 years ago
Yes Now It's Possible by using stackby you can Manage Email Campaigns and track your email campaigns by connecting MailChimp API and SendFox API directly at the columns in Stackby. Source: almost 3 years ago
Stackby proves to be a powerful Airtable Alternative, offering a plethora of features and functionalities that cater to diverse needs. With its customizable templates, seamless integrations, collaboration features, advanced data visualization, automation capabilities, and robust security measures, Stackby provides a comprehensive solution for managing and organizing data effectively. Consider giving Stackby a try... Source: about 3 years ago
StackBy โ One tool that brings together flexibility of spreadsheets, power of databases and built-in integrations with your favorite business apps. Free plan includes unlimited users, 10 stacks, 2GB attachment per stack. - Source: dev.to / over 3 years ago
After close to 400 days of development (by a huge team of 1), weโve finally launched our brand new, completely built from scratch Stackby iOS app. Source: almost 5 years ago
Go with stackby.com .. It is the best tool out there! Source: almost 5 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
monday.com - The most intuitive platform to manage projects and teamwork
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Paperflite - Paperflite is a prospect engagement platform to enable business development reps to see what sells.