What's the alternative?

Compare LiveAgent VS ZenDesk

vs
Category Popularity beta
0-100% (relative to LiveAgent and ZenDesk)
37
37%
63%
63
43
43%
57%
57
45
45%
55%
55
31
31%
69%
69

External Review References
These are some of the sources we've used to compare LiveAgent and ZenDesk
LiveAgent Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk with focus on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools including ticket management, reporting, and gamification. In fact, LiveChat features are scalable to meet the needs of business of any size. The app...
8 Zendesk Alternatives to Rock Your Customer Service
LiveAgent is live chat and help desk software used by companies including BMW and Yamaha. It’s got tons of features, including a knowledge base and a customer portal/forum. Its feedback and suggestions form integrates with the forum so you can easily turn a one-way request into a two-way discussion.
ZenDesk Reviews
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
In this guide, we listed ten possible alternatives to Zendesk. Some apps like Freshdesk are clearly a better option; however, the other apps may simply provide a choice and don’t instantly reflect superior features over Zendesk’s. Take a close look at the reasons why you should prefer the app over Zendesk or vice-versa.
8 Zendesk Alternatives to Rock Your Customer Service
When it comes to organizing community portal, zendesk won’t do a good job as helpdesk should be not just ticketing system but overall support solution. If you want solution especially self-hosted one, UseResponse would be an option https://www.useresponse.com Organizing multi-forums and providing instant support to customers makes it stand out on the market and easier tools...