What are some alternatives?
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Zendesk Chat - Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.
Zoho Desk - Industry's first context-aware Helpdesk Software
Drift - A messaging app that helps you grow your business.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page