Crisp Chat
Intercom
tawk.to
JivoChat
Olark
Freshdesk
Zendesk
LiveAgent
LiveChat
Intercom
tawk.to
LiveAgent
Freshdesk
Zendesk
Tidio
JivoChat
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat LiveChatLiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.
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Based on our record, Crisp Chat should be more popular than LiveChat. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 month ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / 3 months ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / 6 months ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / 6 months ago
For SaaS startups seeking an integrated approach to customer support and knowledge base management, Crisp offers a comprehensive platform designed to enhance user engagement and streamline support processes. - Source: dev.to / 8 months ago
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 3 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Olark - Real-time chat and monitoring of your website visitors through Google Talk and Jabber.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community