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Tidio VS LiveChat

Compare Tidio VS LiveChat and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Tidio Landing page
    Landing page //
    2023-09-29
  • LiveChat Landing page
    Landing page //
    2023-06-16

Tidio

Website
tidio.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Tidio videos

+ Add

TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Tidio and LiveChat)

Tidio

LiveChat

Customer Support
27 27%
Customer Support
73% 73
Live Chat
24 24%
Live Chat
76% 76
Help Desk
24 24%
Help Desk
76% 76
Chatbots
100 100%
Chatbots
0% 0

User comments

Share your experience with using Tidio and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tidio and LiveChat

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
Source: www.chat-data.com
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.
Source: www.regendus.com

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tidio mentions (0)

We have not tracked any mentions of Tidio yet. Tracking of Tidio recommendations started around Mar 2021.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Tidio and LiveChat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Crisp Chat - Multi-channel customer support software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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