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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Customer Feedback #User Feedback 8 social mentions
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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Help Desk #Help Desk And Ticketing #Customer Service
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Help Desk #Customer Feedback #Customer Support
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A better way to collect customer feedbackPricing:
- Freemium
- $25.0 / Monthly (100 active user ideas)
#SaaS #Customer Feedback #Customer Support 2 social mentions
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The all-in-one toolkit for managing your customer feedback.
#Communications Infrastructure #Customer Service #Web Tools
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Customer Feedback #Surveys #User Feedback
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Collect user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
#User Feedback #Customer Service #Customer Feedback
Product categories
Summary
The top products on this list are UseResponse, UserVoice, and UserEcho.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Platforms for collecting and managing feedback from users to improve products and services.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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