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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Customer Feedback #User Feedback 8 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
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Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
#Form Builder #Surveys #Customer Feedback 17 social mentions
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Help Desk #Customer Feedback #Customer Support
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Help Desk #Help Desk And Ticketing #Customer Service
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Customer Success for the New Enterprise
#Customer Success #Customer Experience Management #CRM
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A better way to collect customer feedbackPricing:
- Freemium
- $25.0 / Monthly (100 active user ideas)
#SaaS #Customer Feedback #Customer Support 2 social mentions
Product categories
Summary
The top products on this list are UserEcho, UserVoice, and UseResponse.
All products here are categorized as:
Platforms for managing customer inquiries and support tickets.
Platforms for collecting and managing feedback from users to improve products and services.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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