Software Alternatives, Accelerators & Startups

Top 9 Customer Support Products in User Feedback

The best Customer Support Products within the User Feedback category - based on our collection of reviews & verified products.

UserEcho UserVoice UseResponse Hubspot Service Hub Frill Delighted RecRam UserReport

Summary

The top products on this list are UserEcho, UserVoice, and UseResponse. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Platforms for collecting and managing feedback from users to improve products and services. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
    Pricing:
    • Freemium
    • Free Trial
    • $19.0 / Monthly

    #Feedback #Live Chat #Customer Service 1 social mentions

  2. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

    #Feedback #Help Desk #User Feedback 8 social mentions

  3. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

    #Feedback #Help Desk #Customer Feedback

  4. Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

    #Feedback #Help Desk #Customer Feedback

  5. HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

    #Customer Service #Help Desk #Help Desk And Ticketing

  6. 6
    A better way to collect customer feedback
    Pricing:
    • Freemium
    • $25.0 / Monthly (100 active user ideas)

    #Customer Service #Project Management #SaaS 2 social mentions

  7. The fastest and easiest way to gather actionable feedback from your customers
    Pricing:
    • Freemium
    • Free Trial
    • $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)

    #Surveys #Customer Experience #User Feedback 2 social mentions

  8. 8
    RecRam boosts satisfaction by 46% with video and voice feedback. Get actionable insights and seamless CRM integration. Learn more today!

    #Surveys #Customer Experience #Customer Feedback

  9. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

    #Surveys #Feedback #User Feedback

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!