Software Alternatives, Accelerators & Startups

Frill

A better way to collect customer feedback.

5.0
(2 reviews)
Pricing:
Frill

Frill Reviews and Details

This page is designed to help you find out whether Frill is good and if it is the right choice for you.

Screenshots and images

  • Frill Landing page
    Landing page //
    2023-08-20

Features & Specs

  1. User-friendly Interface

    Frill offers an intuitive and easy-to-navigate user interface, making it accessible for users of all experience levels.

  2. Customizable Boards

    Users can customize their feedback boards to align with their brand's aesthetics and requirements, providing a more personalized experience.

  3. Feature Prioritization

    Frill enables teams to prioritize suggestions and feedback, helping to focus on the most impactful changes and enhancements.

  4. Integration with Popular Tools

    Frill integrates seamlessly with other popular tools and platforms, such as Slack, Zapier, and Intercom, promoting better workflow efficiency.

  5. Public and Private Boards

    Frill allows for the creation of both public and private boards, giving flexibility in sharing feedback and ideas internally or with customers.

Badges

Promote Frill. You can add any of these badges on your website.

SaaSHub badge
Show embed code

Videos

Frill review | Collect Your Customer Feedback

LA Colors Nail Frill review

Bass Fishing Review Chasebaits Frill Seeker Wakebait

Reviews

  1. User avatar
    Denis Anisimov
    ยท CTO at Introwise ยท
     
    Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    ๐Ÿ Competitors: Nolt.io, Upvoty
    ๐Ÿ‘ Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. User avatar
    Sam Hulick
    ยท CEO at ReelCrafter ยท
     
    Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    ๐Ÿ Competitors: Canny.io

Post a review

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Frill and what they use it for.

Summary of the public mentions of Frill

Frill has emerged as a noteworthy player in the SaaS market, particularly within the domains of customer feedback management, user experience enhancement, and project management. Positioned prominently among competitors like Canny.io, Upvoty, Hotjar, and UserVoice, Frill distinguishes itself through its modern, intuitive interface and robust customization features.

Functionality and Appeal
Frill is frequently highlighted for its ability to streamline the process of gathering and managing customer feedback, allowing businesses to create customized boards tailored to brainstorming and addressing customer needs. This capability is particularly well-received by organizations aiming to engage with their customers more interactively and transparently. The platform's simple design is cited as a significant selling point, appealing to users who prioritize ease of navigation and user-friendly operations. Furthermore, Frill supports multiple languages, making it accessible to a global user baseโ€”an advantage that resonates well with companies operating in diverse linguistic environments.

Industry Position and Comparisons
In comparisons featured in articles like "10 Best Canny Alternatives and Competitors in 2025" and "Top 10 FeatureBase alternatives you should evaluate in 2024," Frill is often lauded as a strong alternative due to its simplicity and updated user interface. Such assessments underscore Frillโ€™s competitive edge in terms of modern usability and user engagement. Its ability to foster online communities where product discussions and feature prioritizations are actively conducted further enhances its appeal among businesses seeking comprehensive engagement platforms.

Potential Drawbacks
Despite its strengths, Frill is not without potential limitations. While specifics of these drawbacks are often less elaborated, the acknowledgment of areas for improvement suggests that some users may desire enhancements or additional features to meet specific needs fully. Businesses evaluating Frill are encouraged to consider these aspects in the context of their unique requirements.

User and Community Engagement
Frill's functionality extends beyond feedback gathering; it enables the creation of vibrant online communities, fostering an environment where users can not only contribute feedback but also participate in discussions about product features and enhancements. This capability of enabling user-driven conversation and voting on feature requests enhances transparency and collective input in product development processesโ€”a factor that can significantly bolster user satisfaction and loyalty.

Conclusion
Overall, public perception of Frill positions it as an accessible, effective tool for customer engagement and feedback management in the SaaS landscape. Its modern design and emphasis on user experience are often praised, although potential users are advised to conduct thorough assessments relative to their distinct needs. As businesses continue to prioritize robust customer experiences and actionable insights, tools like Frill are poised to play a critical role in facilitating these objectives.

Do you know an article comparing Frill to other products?
Suggest a link to a post with product alternatives.

Suggest an article

Frill discussion

Log in or Post with

Is Frill good? This is an informative page that will help you find out. Moreover, you can review and discuss Frill here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.