Hubspot Service Hub Alternatives & Competitors

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

Key EcholoN features:

CMDB Offline App Workflow Engine

Try for free freemium €5000.0 / One-off (5 User)

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Key Salesforce Service Cloud features:

Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Visit website

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15.0 / Monthly (Small)

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Key Podium features:

Comprehensive Messaging Platform Customer Review Management Easy Payment Solutions User-Friendly Interface

Customer Success for the New Enterprise.

Key Gainsight features:

Comprehensive Customer Success Platform Integration Capabilities Advanced Analytics Automation Features

#1 AI Platform for Hyperlocal Marketing® .

Key Birdeye features:

Social Online Payments Text Messaging Review Management

Open Source paid Free Trial $299.0 / Monthly

Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Key Survey Monkey features:

Ease of Use Variety of Templates Advanced Analytics Integration Capabilities

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Key Churnzero features:

Customer Success Real-time Data Integration Automation

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

Key TeamSupport features:

Customer-Centric Collaboration Tools Robust Reporting Integrations

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Key Jira Service Desk features:

User-Friendly Interface Integration Capabilities Customizability Automation

Totango is a Customer Success Software Platform.

Key Totango features:

User-Friendly Interface Comprehensive Customer Success Features Customizable Dashboards and Reports Integration Capabilities