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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Feedback #Live Chat #Customer Service 1 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Feedback #Help Desk #Customer Feedback
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Help Desk #User Feedback 8 social mentions
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Customer Service #Help Desk #Help Desk And Ticketing
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Feedback #Help Desk #Customer Feedback
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Surveys #Feedback #User Feedback
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Strikedeck offers tools to understand customer’s usage trends, assess customer health, prevent churn, and foster key business partnerships.
#CRM #Help Desk #Customer Experience Management
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Collect in-app user feedback. Available on websites, iOS, and Android.Pricing:
- Freemium
- Free Trial
- $29.0 / Monthly
#Feedback #Help Desk #Visual Bug Reports
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CustomerGauge is an end-to-end, fully integrated customer feedback analytics tool.
#Help Desk #User Feedback #Customer Experience Management
Product categories
Summary
The top products on this list are UserEcho, UseResponse, and UserVoice.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Platforms for collecting and managing feedback from users to improve products and services.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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Related categories
💬 Customer Feedback
📝 Feedback
💬 Customer Support
📂 Customer Success
🤝 Customer Experience Management
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