-
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
-
Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
-
UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Customer Feedback #User Feedback 8 social mentions
-
Customer Success for the New Enterprise
#Customer Success #Help Desk #Customer Experience Management
-
Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Help Desk #Customer Feedback #Customer Support
-
Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
#Help Desk #Customer Support #Customer Service
-
A fast & beautiful way to collect user feedback
#Customer Feedback #User Feedback #Feedback 7 social mentions
-
Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Customer Feedback #Surveys #User Feedback
-
Feedbackify offers website feedback solutions that enable companies to engage with their customers.
#Customer Feedback #Help Desk #CRM
Product categories
Summary
The top products on this list are UserEcho, UseResponse, and UserVoice.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Platforms for collecting and managing feedback from users to improve products and services.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Recent Help Desk Posts
Crowd vs Maze: A Comprehensive Comparison of User Research Platforms
blog.crowdapp.io // 4 months ago
11 Best NPS Tools and Software Today
1flow.ai // 8 months ago
Pando Talkee vs Disqus - A detailed comparison and analysis | Pando Proto
pando.im // about 1 year ago
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
mopinion.com // over 2 years ago
7 Great Survey Software Alternatives to SurveyMonkey
blog.capterra.com // about 7 years ago
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
financesonline.com // over 5 years ago
Related categories
Recently added products
CX Redefined
HunchBuzz
Product Pains
CustomerGauge
Doorbell.io
Tapp That App
Bootstrap Table
Slide to Subscribe
Quidd
Virtual Sun
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!