Software Alternatives, Accelerators & Startups

Top 9 Customer Service Products in ITSM

The best Customer Service Products within the ITSM category - based on our collection of reviews & verified products.

OvationCXM EcholoN Zammad Jira Service Desk Vision Helpdesk ProProfs Help Desk ServiceNow OTRS ITSM Desk365

Summary

The top products on this list are OvationCXM, EcholoN, and Zammad. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. ITSM. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Own the journey. Guide the experience. Unleash the benefits.
    Pricing:
    • Paid
    • $1499.0 / Monthly (Modular)

    #Customer Service #Help Desk #Customer Experience

  2. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...
    Pricing:
    • Freemium
    • Free Trial
    • โ‚ฌ5000.0 / One-off (5 User)

    #Asset Management #Customer Service #Help Desk 4 user reviews

  3. 3
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 18 social mentions

  4. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  5. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
    Pricing:
    • Freemium
    • Free Trial
    • $8.0 / Monthly (Per Staff Billed Annually)

    #Live Chat #Customer Service #Help Desk 1 social mentions

  6. Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly

    #Customer Service #Help Desk #Support 3 user reviews

  7. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #IT Service Management #Service Desk 2 social mentions

  8. OTRS ITSM is a fundamental solution for IT Service Management organizations.

    #Customer Service #Help Desk #Help Desk And Ticketing

  9. Desk365 is an AI-powered ticketing system for teams of all sizes.
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Monthly (Standard plan)

    #Customer Service #ITSM #Help Desk And Ticketing

Related categories

Recently added products

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