Software Alternatives & Reviews

Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

· Edit

Jira Service Desk Alternatives

The best Jira Service Desk alternatives based on verified products, community votes, reviews and other factors.

  1. 116

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  2. 110

    Freshservice: the one-stop cloud solution for all your IT management needs.

  3. 89

    An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

  4. 77

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  5. 61

    ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  6. 68

    SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. Try it today!

    Visit Website paid Free Trial

  7. 69

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  8. 58

    Industry's first context-aware Helpdesk Software

    Visit Website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  9. 47

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

  10. 51

    Help desk software features that work for IT

  11. 49

    Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  12. 49

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  13. 53

    Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

    freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

Generic Jira Service Desk discussion

Log in or Post with

Jira Service Desk Reviews

External sources with reviews and comparisons of Jira Service Desk

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with...
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk...
Read all Jira Service Desk reviews → Read all Jira Service Desk reviews →

Was this Jira Service Desk alternatives list helpful? Your feedback is important!

Yes No

20 out of 23 people consider this list as helpful.
This is equivalent to 4.3 / 5 rating.

Author: | Publisher: SaaSHub
Categories: DevOps Tools, Service Desk, Help Desk