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Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

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Jira Service Desk Alternatives

The best Jira Service Desk alternatives based on verified products, votes, reviews and other factors.
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  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. Freshservice: the one-stop cloud solution for all your IT management needs.

  4.  
    Promoted

    The simplest CI/CD tool ever made, acclaimed by top developers worldwide. It uses delivery pipelines to build, test and deploy software. Pipelines are created with over 100 ready-to-use actions, that can be arranged in any way.

    Visit Website     freemium $75.0 / Monthly

  5. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  6. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  7. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  8. HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

  9. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  10. An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

  11. Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

  12. TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

  13. ninjaRMM is a cloud-based IT management tool designed to save technician's time and minimize downtime.

Jira Service Desk Reviews

A list of external sources with helpful reviews and comparisons of Jira Service Desk

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk...
Read all Jira Service Desk reviews โ†’

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This article was published on | Author: | Publisher: SaaSHub
Categories: DevOps Tools, Service Desk, Help Desk