ProProfs Help Desk
Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.
- Paid
- Free Trial
- $10.0 / Monthly
- Official Pricing
ProProfs Help Desk Alternatives
The best ProProfs Help Desk alternatives based on verified products, community votes, reviews and other factors.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Zendesk is a beautiful, lightweight help-desk solution.
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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
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osTicket is a widely-used open source support ticket system.
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
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Help Scout is a simple, straightforward way to provide excellent support
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Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
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multi-channel inbox service for collaborative teams
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HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
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HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
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The Zammad - Help Desk and Ticket System - Community Page
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Open-source omnichannel customer engagement platform
Generic ProProfs Help Desk discussion
ProProfs Help Desk Reviews
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Love this help desk software!
I think this tool really is great for managing customer tickets and resolving them easily. I can prioritize tickets and organize them using labels, making it easy for me to resolve customer questions instantly. It’s also great as I can put notes on tickets to let other agents know what they need to do. Makes it really easy for agents to collaborate.
👍 Pros: Great customer support|Design|Trusted|Good price👎 Cons: Few integrations -
Customers Simply Love Our Quick Resolutions!There has been no looking back for us since we started using the ProProfs Help Desk. We have 3 customer-facing email accounts that we could club using their shared-inbox feature. Moreover, with canned responses, we are able to meet customer expectations every single time,
👍 Pros: Affordable price, easy to use, easy user interface, advanced features, prioritization framework, data protection and security, best customer support, knowledge base, chat messenger, simple to set up, free basic plan, feature rich👎 Cons: Few integrations
Read all ProProfs Help Desk reviews →
Categories: Help Desk, Customer Support, Support
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